Modelling the regulative role of business processes with use and misuse cases

Purpose – The purpose of this paper is to provide a framework for understanding value‐added and abuse prevention activities in business processes.Design/methodology/approach – The paper considers business processes as a regulation mechanism that an organization uses to survive and flourish in its environment. It proposes a theoretical framework based on the concept of homeostasis, the maintenance of identity in a changing world. In this framework the paper classifies business processes into three levels (strategic, operational, regulative) and analyse the relationships between these three levels. Based on this framework, the paper extends the “Use and Misuse Cases” technique to support modelling of value‐added and abuse prevention activities.Findings – The main finding is the importance of considering business processes as regulation mechanisms. Traditionally, business processes are analysed through the goals they are designed to achieve. This paper analyses what the organization aims at maintaining. This...

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