论文信息 - Apports des démarches d'inspection et des tests d'usage dans l'évaluation de l'accessibilité de E-services

Apports des démarches d'inspection et des tests d'usage dans l'évaluation de l'accessibilité de E-services

This article proposes to describe and compare the contri-butions of various techniques of evaluation of the acces-sibility of E-services carried out starting from (i) meth-ods of inspection (on the basis of traditional ergonomic criteria and accessibility) and (ii) of tests of use. It show that these are the latter which show the best rate of iden-tification of the problems of uses for the poeple with dis-abilities

Marc-Eric Bobillier-Chaumon | Françoise Sandoz-Guermond | F. Sandoz-Guermond | Marc-Eric Bobillier-Chaumon

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