Web-Based Intelligent CSCW Exploiting Context-Based Reasoning

In order to make CSCW (computer supported cooperative works) more intelligent and dependable, the usefulness of contextual reasoning is discussed in this paper. To ensure the project objectives are met, a project manager (PM) maintaining control of the project plays much important roles in complex projects where interaction may be limited to a web-based collaborative tool. In such limitations, he should more strongly help avoid cost overruns, shipment delays, but most importantly, product performance including product reliability. We utilize context-based reasoning (CxBR) for implementing such control measures as typically used by competent PMs. A rocket development project is used as the domain to evaluate our technique, using NASA¿s open software for rocket design. Through the experimental evaluation, the easiness of validation and refinement of Knowledge represented by CxBR is clarified. As well, this Knowledge representation is expected to be effective even for building a web-based complex and intelligent CSCW system where biological sensor fusions are included for situational assessment to aim at the further reliable collaboration support that can avoid such as misunderstanding, mishearing, etc.

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