Collaborative Workplace: a Case Study of a Higher Education Institution

This paper deals with collaboration and knowledge sharing tools in a specific working environment such as a higher education institution (HEI). After elaborating on needs for collaboration within HEIs in the second part of the paper, the third section deliberates on higher education processes that can benefit from comprehensive knowledge management solution, more specifically its collaboration functionalities. Fourth section presents Microsoft SharePoint as a very strong collaboration platform and details an ongoing effort of one higher education institution to make use of collaboration platform features in the form of a case study.