Interface Personalization through Inclusive User Modelling Web Service

This paper presents a process of developing personalized applications through user modelling. The process involves understanding users' requirements through survey, formulating those requirements into a user model, integrating the model with different applications and finally conducting user trials to validate the personalization system. We have developed the inclusive user model, which consists of a user interaction simulator and an interface personalization web service. The inclusive user modelling system has found applications in a wide variety of systems for EU and Indian population including a digital TV framework for elderly users, an electronic agricultural advisory system, a weather monitoring system and an emergency warning system. Our user studies confirmed that users prefer and performed better with personalized systems than non-personalized versions.