Follow-up investigations of slip, trip and fall accidents among postal delivery workers

Abstract A sample of 40 slip, trip and fall accidents occurring during the delivery of mail were subject to detailed follow-up investigation. Interviews were conducted with accident-involved employees as soon as possible after each incident (mean time between accident and interview=9.5 days). Interviews were held at the location of the accident and covered the sequence of events and related individual, equipment and organisational aspects. The study took place October–March, reflecting the period when most accidents occur. The majority of accidents involved snow or ice (70%). A combination of slippery conditions, use of footwear with worn tread, and time-saving behaviour was found in 50% of accidents. It is suggested that a second important combination is the presence of tripping hazards and the unsafe practice of preparing mail for the next delivery while walking. Poor lighting was considered a problem in 20% of cases. Other problems identified included deficiencies with training and a low level of safety-related activity by local managers. It is concluded that there are opportunities for intervention that should reduce the frequency of these accidents.

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