An empirically-simulated investigation of the impact of demand forecasting on the bullwhip effect: Evidence from U.S. auto industry

This study empirically examines the impacts of three major aspects of demand forecasting on the magnitude of the bullwhip effect. Three research questions are addressed to investigate the association between (1) forecast accuracy, (2) aggregate forecasting, and (3) responsive forecasting and the bullwhip effect. Using forecasted demand generated from popular time-series forecasting models and real-life demand data, the study investigates the relationship between the forecasted results and the consequential bullwhip effect. The findings show that the forecasting methods used lead to the variation of the bullwhip effect. Moreover, the lead time reduction and the stable demand forecast are beneficial to reduce the bullwhip effect. However, our empirical results differ from previous findings in two ways: (i) improving forecast accuracy does not necessarily reduce the bullwhip effect and (ii) aggregate forecasting does not always reduce the bullwhip effect.

[1]  Taylor Randall,et al.  In Search of the Bullwhip Effect , 2007, Manuf. Serv. Oper. Manag..

[2]  Robert Fildes,et al.  Incorporating demand uncertainty and forecast error in supply chain planning models , 2011, J. Oper. Res. Soc..

[3]  Stephen Michael Disney,et al.  Impact of market demand mis-specification on a two-level supply chain , 2009 .

[4]  Manoj K. Malhotra,et al.  Operations Management: Processes and Supply Chains , 2012 .

[5]  Hau L. Lee,et al.  Information distortion in a supply chain: the bullwhip effect , 1997 .

[6]  Teresa M. McCarthy,et al.  The Evolution of Sales Forecasting Management: A 20-year Longitudinal Study of Forecasting Practices , 2006 .

[7]  Xiaolong Zhang The impact of forecasting methods on the bullwhip effect , 2004 .

[8]  Ronald K. Klimberg,et al.  Fundamentals of Forecasting Using Excel , 2009 .

[9]  D. Wright,et al.  Mitigating the bullwhip effect by ordering policies and forecasting methods , 2008 .

[10]  Stephen Michael Disney,et al.  On bullwhip in a family of order-up-to policies with ARMA(2,2) demand and arbitrary lead-times , 2009 .

[11]  S. S. Mahapatra,et al.  An improved demand forecasting method to reduce bullwhip effect in supply chains , 2014, Expert Syst. Appl..

[12]  John E. Boylan,et al.  Judging the judges through accuracy-implication metrics: The case of inventory forecasting , 2010 .

[13]  Gwilym M. Jenkins,et al.  Time series analysis, forecasting and control , 1971 .

[14]  Yaman Barlas,et al.  Demand forecasting and sharing strategies to reduce fluctuations and the bullwhip effect in supply chains , 2011, J. Oper. Res. Soc..

[15]  Angappa Gunasekaran,et al.  The role of forecasting on bullwhip effect for E-SCM applications , 2008 .

[16]  B. Waller,et al.  Market responsive manufacturing for the automotive supply chain , 2004 .

[17]  Kenneth Gilbert,et al.  An ARIMA Supply Chain Model , 2005, Manag. Sci..

[18]  Janis Grabis,et al.  Application of multi-steps forecasting for restraining the bullwhip effect and improving inventory performance under autoregressive demand , 2005, Eur. J. Oper. Res..

[19]  Layth C. Alwan,et al.  Stochastic characterization of upstream demand processes in a supply chain , 2003 .

[20]  Giulio Zotteri,et al.  An empirical investigation on causes and effects of the Bullwhip-effect: Evidence from the personal care sector , 2013 .

[21]  Frank Y. Chen,et al.  Quantifying the Bullwhip Effect in a Simple Supply Chain: The Impact of Forecasting, Lead Times, and Information.: The Impact of Forecasting, Lead Times, and Information. , 2000 .

[22]  D. Sterman,et al.  Misperceptions of Feedback in a Dynamic Decision Making Experiment , 1989 .

[23]  S. Disney,et al.  Damped trend forecasting and the order-up-to replenishment policy , 2014 .

[24]  S. Disney,et al.  On bullwhip in supply chains--historical review, present practice and expected future impact , 2006 .

[25]  Marshall L. Fisher,et al.  Strengthening the Empirical Base of Operations Management , 2007, Manuf. Serv. Oper. Manag..

[26]  Spyros Makridakis,et al.  The M3-Competition: results, conclusions and implications , 2000 .

[27]  D. Simchi-Levi,et al.  The impact of exponential smoothing forecasts on the bullwhip effect , 2000 .

[28]  Florian Klug,et al.  The internal bullwhip effect in car manufacturing , 2013 .

[29]  A. Syntetos,et al.  Forecast errors and inventory performance under forecast information sharing , 2012 .

[30]  Hau L. Lee,et al.  The bullwhip effect in supply chains , 2015, IEEE Engineering Management Review.

[31]  Li Chen,et al.  Bullwhip Effect Measurement and Its Implications , 2012, Oper. Res..

[32]  Gérard P. Cachon,et al.  Drivers of Finished-Goods Inventory in the U.S. Automobile Industry , 2010, Manag. Sci..

[33]  Stephen M. Disney,et al.  Measuring and avoiding the bullwhip effect: A control theoretic approach , 2003, Eur. J. Oper. Res..

[34]  J. Forrester Industrial Dynamics: A Major Breakthrough for Decision Makers , 2012 .

[35]  Yeong-Dae Kim,et al.  A measure of bullwhip effect in supply chains with a mixed autoregressive-moving average demand process , 2008, Eur. J. Oper. Res..