Deploying Software Team Analytics in a Multinational Organization

Implementing a software engineering analytics solution poses challenges and offers significant value for the globally distributed software development organization at ABB. Because software development activities in agile methodologies revolve around the team, ABB decided to implement an analytics solution focused on team metrics as part of its Software Development Improvement Program. Using key indicators focused around team improvement, researchers found that teams could manage their activities with metrics such as cycle time. Key lessons learned include paying attention to visual design and navigation and providing drill-down capabilities for the user. This article is part of a special issue on Actionable Analytics for Software Engineering.

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