Chapter 13 – IT Strategic Planning

Determine purpose and outcomes of the planning process Establish who the stakeholders are or who else needs to be involved in some other capacity Prepare draft agendas for potential workshop sessions, including the selection or design of practical activities Communicate with the prospective stakeholders regarding the purpose and process Brief all participants and staff on their respective roles and their responsibility in achieving the expected results of the process Support effective process in group discussion Ensure various perspectives are heard and respected Open up honest and direct conversation of difficult issues while ensuring respectful communication Alert leaders to any issues that may require personal or individual follow-up