Towards a High-level Service Delivery Architecture for OSG

The work on the service delivery in the context of one-shop government architecure is far from being mature. Although the understanding on various levels of complexity of e-government service delivery has been addressed, many extant versions of the service delivery architectures themselves are dated and do not reflect the potential contribution of new technologies. In this work-in-progress paper, we report ongoing work and propose an updated service delivery architecutre comprising five distinct layers. The proposed architecture addresses some important challenges, and suggests areas for future research as outlined in the paper.

[1]  Tharam S. Dillon,et al.  Cloud Computing: Issues and Challenges , 2010, 2010 24th IEEE International Conference on Advanced Information Networking and Applications.

[2]  M. B. Malik,et al.  Privacy Preserving Data Mining Techniques: Current Scenario and Future Prospects , 2012, 2012 Third International Conference on Computer and Communication Technology.

[3]  Zahir Irani,et al.  E-government adoption: architecture and barriers , 2005, Bus. Process. Manag. J..

[4]  E-Government - Assessment of Current Research and Some Proposals for Future Directions , 2012 .

[5]  Wing Lam,et al.  Barriers to e-government integration , 2005, J. Enterp. Inf. Manag..

[6]  Costas Lambrinoudakis,et al.  Security requirements for e-government services: a methodological approach for developing a common PKI-based security policy , 2003, Comput. Commun..

[7]  Kirit J. Modi,et al.  Cloud computing - concepts, architecture and challenges , 2012, 2012 International Conference on Computing, Electronics and Electrical Technologies (ICCEET).

[8]  Robert Winter,et al.  Essential Layers, Artifacts, and Dependencies of Enterprise Architecture , 2006, 2006 10th IEEE International Enterprise Distributed Object Computing Conference Workshops (EDOCW'06).

[9]  Dennis Linders,et al.  From e-government to we-government: Defining a typology for citizen coproduction in the age of social media , 2012, Gov. Inf. Q..

[10]  Frank Bannister,et al.  E-government Stage Models: A Contextual Critique , 2015, 2015 48th Hawaii International Conference on System Sciences.

[11]  P. Saha.  Connected Government as the New Normal: A Strategic Thinking Approach to Whole-of-Government Enterprise Architecture Adoption , 2012 .

[12]  Keld Pedersen,et al.  Realizing e-government benefits with minimal capabilities , 2017 .

[13]  Jungwoo Lee,et al.  Developing fully functional E-government: A four stage model , 2001, Gov. Inf. Q..

[14]  Gonçalo Paiva Dias,et al.  A simple model and a distributed architecture for realizing one-stop e-government , 2007, Electron. Commer. Res. Appl..

[15]  Jungwoo Lee,et al.  10 year retrospect on stage models of e-Government: A qualitative meta-synthesis , 2010, Gov. Inf. Q..

[16]  Silvana Trimi,et al.  Big-data applications in the government sector , 2014, Commun. ACM.

[17]  David C. Wyld,et al.  THE CLOUDY FUTURE OF GOVERNMENT IT: CLOUD COMPUTING AND THE PUBLIC SECTOR AROUND THE WORLD , 2010 .

[18]  Yuan Long,et al.  Synthesizing e-government stage models - a meta-synthesis based on meta-ethnography approach , 2005, Ind. Manag. Data Syst..