Computing and public organizations

Author(s): Kraemer, KL; Dedrick, J | Abstract: This survey of empirical research on computing in government updates a review that appeared ten years earlier in Public Administration Review. It focuses primarily on research related to the management of computing and on differences between public and private sector management of computing because the bulk of the new research and findings are here. The impact of computing on employment, structure, worklife, decision making, organizational politics, and constitutional issues is treated briefly because there is little new research and few new findings. The authors conclude that although the use of computers in government at all levels of the federal system has increased greatly over the last decade, research on computing in government has declined precipitously.