Human centred systems: An urgent problem for systems designers

Systems, machines and organisation of forms developed in the Engineering and Manufacturing sectors frequently lay the basis for systems design philosophy at a general level. An analysis of technological change in these sectors reveals that the resultant deskilling is not limited to the shop floor and is now spreading to intellectual work. The impact of ‘machine based systems’ on designers is explored in some detail and suggests the need for alternatives which are based on ‘human centred systems’. Some attempts to design sub-systems are described.