Lied Library @ four years: technology never stands still

Purpose – To relate challenges associated with maintaining the technology involved in a modern, major academic research library.Design/methodology/approach – Experiences from the past four years are categorized and discussed as they relate to information technology maintenance, enhancement, and future development. The narrative includes specific detailed examples, while maintaining a wide overall view, given the vast scope of what constitutes “information technology”.Findings – Looking back at knowledge gained from four years of operating a new academic library, one can understand that technology is constantly evolving, creating numerous challenges. Such challenges include maintaining and enhancing existing systems and services, as well as introducing new systems and services. Associated with all such activities are a myriad challenges such as technology, funding, security, and overall resource management.Practical implications – The findings serve to remind practitioners and administrators of the varied,...