Innovative IT climates: CIO perspectives

In many organizations the CIO is a key driver of business innovation. This research investigates innovative CIOs in the context of their organizational climate theory. We explore the concept of innovative IT climates through qualitative analyses of interviews with 36 innovative CIO's. We identify and characterize four dimensions of innovative IT climates using a theoretical model based on the climate literature. Inductive grounded-theoretic methods are then utilized to develop two additional dimensions of innovative IT climates - reality-checking and promoting credibility. Findings expand our theoretical and empirical understanding of innovative IT climates and provide practitioners with specific examples of how CIO's are actively working to create innovative IT climates.

[1]  Carl F. Fey,et al.  Organizational Climate Similarity and Performance: International Joint Ventures in Russia , 2001 .

[2]  M. D. Dunnette Handbook of Industrial and Organizational Psychology , 2005 .

[3]  Lawrence R. James,et al.  Organizational climate: A review of theory and research. , 1974 .

[4]  Joyce J. Elam,et al.  New Information Systems Leaders: A Changing Role in a Changing World , 1992, MIS Q..

[5]  Denise M. Rousseau,et al.  Developing an interdisciplinary science of organizations , 1979 .

[6]  E. Guba,et al.  Lincoln, Yvonna, and Egon Guba, "Postpositivism and the Naturalist Paradigm," pp. 14-46 in Yvonna Lincoln and Egon Guba, Naturalistic Inquiry . Beverly Hills, CA: Sage, 1985.* , 1985 .

[7]  C I HOVLAND,et al.  Changes in attitude through communication. , 1951, Journal of abnormal psychology.

[8]  Edwin Hutchins,et al.  The technology of team navigation , 1990 .

[9]  R. Payne,et al.  Organizational structure and climate , 1976 .

[10]  W. Burke,et al.  A Causal Model of Organizational Performance and Change , 1992 .

[11]  K. Ramamurthy,et al.  A multi-attribute measure for innovation adoption: the context of imaging technology , 1999 .

[12]  Anna De Fina,et al.  The ethnographic interview , 2019, The Routledge Handbook of Linguistic Ethnography.

[13]  Robert W. Zmud,et al.  Behavioral Intention Formation in Knowledge Sharing: Examining the Roles of Extrinsic Motivators, Social-Psychological Factors, and Organizational Climate , 2005, MIS Q..

[14]  J. Slocum,et al.  Organizational Climate: Measures, Research and Contingencies , 1974 .

[15]  W. Edwards Deming,et al.  Out of the Crisis , 1982 .

[16]  Mark Keil,et al.  The reluctance to report bad news on troubled software projects: a theoretical model , 2003, Inf. Syst. J..

[17]  Roy Payne,et al.  Organizational climate and job satisfaction: a conceptual synthesis , 1976 .

[18]  Wen Feng,et al.  Research excellence and departmental climate in British universities , 1998 .

[19]  Salvatore T. March,et al.  Information Systems Research , 2004, IFIP International Federation for Information Processing.

[20]  C. D. Ward,et al.  Better Liked than Right , 1980 .

[21]  D. Teece,et al.  DYNAMIC CAPABILITIES AND STRATEGIC MANAGEMENT , 1997 .

[22]  Francis Joseph Aguilar General Managers in Action: Policies and Strategies , 1992 .

[23]  Christian N. Madu,et al.  The association between organizational climate and quality management practices: An empirical study on small-and medium-sized manufacturing companies in Taiwan , 1999 .

[24]  Michael A. West,et al.  The social psychology of innovation in groups. , 1990 .

[25]  Henry Mintzberg The Nature of Managerial Work , 1974, Operational Research Quarterly (1970-1977).

[26]  Varun Grover,et al.  Shaping Agility through Digital Options: Reconceptualizing the Role of Information Technology in Contemporary Firms , 2003, MIS Q..

[27]  Grover S. Kearns,et al.  A Resource-Based View of Strategic IT Alignment: How Knowledge Sharing Creates Competitive Advantage , 2003, Decis. Sci..

[28]  K. Eisenhardt Agency Theory: An Assessment and Review , 1989 .

[29]  M. West,et al.  Innovation and creativity at work::Psychological and organizational strategies , 1992 .

[30]  E. B. Swanson,et al.  INNOVATING MINDFULLY WITH INFORMATION TECHNOLOGY 1 By : , 2004 .

[31]  D. Zohar Safety climate in industrial organizations: theoretical and applied implications. , 1980, The Journal of applied psychology.

[32]  J. March,et al.  Handbook of organizations , 1966 .

[33]  T. Newcomb,et al.  Readings in Social Psychology , 1948, Teachers College Record.

[34]  Sid L. Huff,et al.  How CIOs obtain peer commitment to strategic IS proposals: barriers and facilitators , 2001, J. Strateg. Inf. Syst..

[35]  Jane M. Howell Individual differences, environmental scanning, innovation framing, and champion behavior: key predictors of project performance , 2001 .

[36]  Anandhi S. Bharadwaj,et al.  A Resource-Based Perspective on Information Technology Capability and Firm Performance: An Empirical Investigation , 2000, MIS Q..

[37]  R KingWilliam,et al.  Development of Measures to Assess the Extent to Which an Information Technology Application Provides Competitive Advantage , 1994 .

[38]  P. Drucker The discipline of innovation. , 1998, Harvard business review.

[39]  M. Dickson,et al.  An organizational climate regarding ethics: The outcome of leader values and the practices that reflect them. , 2001 .

[40]  Izak Benbasat,et al.  The Influence of Business Managers' IT Competence on Championing IT , 2003, Inf. Syst. Res..

[41]  Robert W. Zmud,et al.  The Influence of IT Management Practice on IT Use in Large Organizations , 1994, MIS Q..

[42]  ScienceDirect Organizational behavior and human performance , 1984 .

[43]  Daniel J. Svyantek,et al.  The effects of organizational frames and problem ambiguity on decision making , 1996 .

[44]  Madeline Weiss,et al.  Empowerment: Key to IS World-Class Quality , 1992, MIS Q..

[45]  V. Sambamurthy,et al.  Information Technology Assimilation in Firms: The Influence of Senior Leadership and IT Infrastructures , 1999, Inf. Syst. Res..

[46]  Charlotte S. Stephens,et al.  The CIO's chief concern: Communication , 1994, Inf. Manag..

[47]  J. W. McLean,et al.  Leadership -- Magic, Myth, or Method? , 1992 .

[48]  Joseph L. Badaracco,et al.  Leadership and the quest for integrity , 1989 .

[49]  N. Anderson,et al.  Measuring climate for work group innovation: development and validation of the team climate inventory , 1998 .

[50]  A. Coughlan,et al.  An Empirical Investigation * , 2002 .

[51]  A. Moreno,et al.  Assessing the organizational climate and contractual relationship for perceptions of support for innovation , 2004 .

[52]  G. Huber Organizational Learning: The Contributing Processes and the Literatures , 1991 .

[53]  M. Tushman,et al.  Readings in the Management of Innovation , 1988 .

[54]  Alberto Madureira Poxes Communication and organizational climate in the administration of NCAA intercollegiate athletic programs in the southeast United States , 2004 .

[55]  Leon Festinger,et al.  A theoretical interpretation of shifts in level of aspiration. , 1942 .

[56]  E. Schein Organizational Culture and Leadership , 1991 .

[57]  Michael J. Earl,et al.  Is Your CIO Adding Value , 1995 .

[58]  D. Denison What is the Difference Between Organizational Culture and Organizational Climate? A Native's Point of View on a Decade of Paradigm Wars , 1996 .

[59]  John W. Boudreau,et al.  Performance Feedback Utility in a Small Organization: Effects on Organizational Outcomes and Managerial Decision Processes. , 1987 .

[60]  M. A. Campion,et al.  A control systems conceptualization of the goal-setting and changing process , 1982 .

[61]  K. Weick,et al.  Collective mind in organizations: Heedful interrelating on flight decks. , 1993 .

[62]  B. Bass From transactional to transformational leadership: Learning to share the vision. , 1990 .

[63]  A. Giddens Central Problems in Social Theory: Action, Structure and Contradiction in Social Analysis , 1979 .

[64]  Larry L. Cummings,et al.  Organizational Climates for Creativity , 1965 .

[65]  Bradley C. Wheeler,et al.  NEBIC: A Dynamic Capabilities Theory for Assessing Net-Enablement , 2002, Inf. Syst. Res..

[66]  M. Jeffery,et al.  Best Practices in IT Portfolio Management , 2004 .

[67]  Charles H. Kriebel,et al.  Information Technologies and Business Value: An Analytic and Empirical Investigation , 1995, Inf. Syst. Res..

[68]  Sid L. Huff,et al.  CIO influence behaviors: the impact of technical background , 2003, Inf. Manag..

[69]  Derek Salman Pugh,et al.  Writers on organizations , 1971 .

[70]  S. Barley Technology as an occasion for structuring: evidence from observations of CT scanners and the social order of radiology departments. , 1986, Administrative science quarterly.

[71]  L. Hosmer,et al.  Strategic planning as if ethics mattered , 2007 .

[72]  P. Tompkins,et al.  Organizational communication : traditional themes and new directions , 1985 .

[73]  S. Chaiken,et al.  Attitude strength and resistance processes. , 1995, Journal of personality and social psychology.

[74]  Stephanie Watts,et al.  Informational Influence in Organizations: An Integrated Approach to Knowledge Adoption , 2003, Inf. Syst. Res..

[75]  Kathleen M. Eisenhardt,et al.  DYNAMIC CAPABILITIES, WHAT ARE THEY? , 2000 .

[76]  Kenneth L. Kraemer,et al.  Executives’ Perceptions of the Business Value of Information Technology: A Process-Oriented Approach , 2000, J. Manag. Inf. Syst..

[77]  L. Harris,et al.  Leadership style, organizational culture and performance: empirical evidence from UK companies , 2000 .

[78]  Vijay Sethi,et al.  Development of measures to assess the extent to which an information technology application provides competitive advantage , 1994 .

[79]  B. Berg Qualitative Research Methods for the Social Sciences , 1989 .

[80]  G. H. Litwin,et al.  Motivation and Organizational Climate , 1968 .

[81]  L. Willcocks,et al.  Core IS Capabilities for Exploiting Information Technology , 1998 .

[82]  V. G. Ouchi,et al.  A conceptual framework for the design and organizational control mechanisms , 1979 .

[83]  Blake E. Ashforth,et al.  Climate Formation: Issues and Extensions , 1985 .

[84]  Zoran Sušanj,et al.  Innovative climate and culture in manufacturing organizations: differences between some European countries , 2000 .

[85]  A. Strauss,et al.  The discovery of grounded theory: strategies for qualitative research aldine de gruyter , 1968 .

[86]  K. Lewin,et al.  Group decision and social change. , 1999 .

[87]  F. Nelson Ford,et al.  Executive or Functional Manager? The Nature of the CIO's Job , 1992, MIS Q..

[88]  Lars Mathiassen,et al.  Developing managerial skills in IT organizations - a case study based on action learning , 1999, J. Strateg. Inf. Syst..

[89]  Sid L. Huff,et al.  CIO lateral influence behaviors: gaining peers' commitment to strategic information systems , 2000, ICIS.

[90]  Vernon J. Richardson,et al.  Examining the Shareholder Wealth Effects of Announcements of Newly Created CIO Positions , 2001, MIS Q..

[91]  Leon Mann,et al.  The Innovation Imperative , 2001 .