Companies from the motorcycles components branch are dealing with a dynamic environment, resulting from the introduction of new products and the increase of market demand. This dynamic environment requires frequent changes in production lines and requires flexibility in the processes, which can cause reductions in the level of quality and productivity. This paper presents a Lean Six Sigma improvement project performed in a production line of the company's machining sector, in order to eliminate losses that cause low productivity, affecting the fulfillment of the production plan and customer satisfaction. The use of Lean methodology following the DMAIC stages allowed analyzing the factors that influence the line productivity loss. The major problems and causes that contribute to a reduction on productivity and that were identified in this study are the lack of standardization in the setup activities and the excessive stoppages for adjustment of the processes that caused an increase of defects. Control charts, Pareto analysis and cause- and-effect diagrams were used to analyze the problem. On the improvement stage, the changes were based on the reconfiguration of the line layout as well as the modernization of the process. Overall, the project justified an investment in new equipment, the defective product units were reduced by 84% and an increase of 29% of line capacity was noticed.
[1]
Mark Price,et al.
The Lean Six Sigma Pocket Toolbook : A Quick Reference Guide to Nearly 100 Tools for Improving Process Quality, Speed, and Complexity
,
2004
.
[2]
Sérgio Sousa,et al.
Using Six Sigma to Improve Complaints Handling
,
2012
.
[3]
Wallace J. Hopp,et al.
To Pull or Not to Pull: What Is the Question?
,
2004,
Manuf. Serv. Oper. Manag..
[4]
M. Porter.
What is strategy
,
2000
.
[5]
Michael L. George,et al.
Lean Six Sigma : combining Six Sigma quality with lean speed
,
2002
.
[6]
Eusébio P. Nunes,et al.
Lean Six Sigma in internal logistics: a case study
,
2014
.
[7]
James H. Harrington,et al.
Business Process Improvement Workbook: Documentation, Analysis, Design, and Management of Business Process Improvement
,
1997
.