Closing the Feedback Loop: Can Technology Amplify Citizen Voices?

This work is a product of the staff of the World Bank with external contributions. The findings, interpretations, and conclusions expressed in this work do not necessarily reflect the views of The World Bank, its Board of Executive Directors, or the governments they represent. The World Bank does not guarantee the accuracy of the data included in this work. The boundaries, colors, denominations, and other information shown on any map in this work do not imply any judgment on the part of The World Bank concerning the legal status of any territory or the endorsement or acceptance of such boundaries. The material in this work is subject to copyright. Because The World Bank encourages dissemination of its knowledge, this work may be reproduced, in whole or in part, for noncommercial purposes as long as full attribution to this work is given. Note This case study was carried out under the umbrella of the Open Development Technology Alliance—the World Bank Group's ICT Knowledge platform that aims to enhance the accountability and improve the delivery and quality of public services through technology-enabled citizen engagement.

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