Usability Testing of Academic Library Web Sites

ABSTRACT This is a selective annotated bibliography of books, journal articles, and electronic resources relating to the usability assessment or testing of the academic library Web site. It focuses on the library Web site specifics, thus answering a librarian's need for one source of information on the available publications. All journal articles have been written by or for academic librarians. This bibliography embraces the issues of usability testing as a process, its goals, objectives, tools, and methodology. The bibliography is grouped by the following topics: background information, tools and methodologies, case studies, dedicated Web sites, and samples of presentations.

[1]  Elaine Toms,et al.  The impact of information architecture on academic web site usability , 1999, Electron. Libr..

[2]  Andrew K. Pace.  The Usability Toolbox , 2003 .

[3]  Ruth Dickstein,et al.  Usability testing at the University of Arizona library : How to let the users in on the design , 2000 .

[4]  Courtney Greene,et al.  Discovering How Students Search a Library Web Site: A Usability Case Study , 2002 .

[5]  Mark Pearrow,et al.  Web site usability handbook , 2000 .

[6]  Lisa R. Stimatz,et al.  The instruction librarian’s role in creating a usable Web site , 2002 .

[7]  Brenda L. Battleson,et al.  Usability testing of an academic library Web site: a case study , 2001 .

[8]  Elaine G. Toms,et al.  Usability of the Academic Library Web Site: Implications for Design , 2001 .

[9]  Susan McMullen,et al.  Usability testing in a library web site redesign project , 2001 .

[10]  Carolyn Snyder,et al.  Web Site Usability: A Designer's Guide , 1997 .

[11]  Mark A. Spivey.  The vocabulary of library home pages: an influence on diverse and remote end-users , 2000 .

[12]  Rachael Green Clemens,et al.  Usage and Usability Assessment: Library Practices and Concerns , 2003 .

[13]  E. Morgan.  Marketing Through Usability , 1999 .

[14]  Edmund J. Y. Pajarillo,et al.  CUNY+ Web: usability study of the Web-based GUI version of the bibliographic database of the City University of New York (CUNY) , 2002, Electron. Libr..

[15]  Ruth A. Palmquist.  An Overview of Usability for the Study of Users' Web- Based Information Retrieval Behavior , 2001 .

[16]  Elaine Anderson Jayne,et al.  How do I find an article? Insights from a web usability study , 2002 .

[17]  Sarah J Hammill.  Usability Testing at Florida International University Libraries: What We Learned , 2003 .

[18]  Maryellen Allen.  A case study of the usability testing of the University of South Florida's virtual library interface design , 2002, Online Inf. Rev..

[19]  Janet Chisman,et al.  Usability Testing: A Case Study , 1999 .

[20]  Gwyneth H. Crowley,et al.  User perceptions of the library’s web pages: A focus group study at Texas A&M University , 2002 .

[21]  Elaina Norlin,et al.  Testing the Competition: Usability of Commercial Information Sites Compared with Academic Library Web Sites , 2002 .

[22]  David King.  The mom-and-pop-shop approach to usability studies , 2003 .

[23]  Andrew K. Pace.  Optimizing Library Web Services: A Usability Approach , 2002 .

[24]  Debora Shaw,et al.  Handbook of usability testing: How to plan, design, and conduct effective tests , 1996 .

[25]  Stephanie Willen Brown.  Test, Edit, Repeat: Steps to Improve Your Web Site. , 2002 .

[26]  Wendy Koff.  Usability Testing for Library Web Sites: A Hands-On Guide , 2004 .

[27]  Jakob Nielsen,et al.  Designing Web Usability: The Practice of Simplicity , 1999 .

[28]  Susan Feldman.  The key to online catalogs that work? testing: one, two, three , 1999 .