Systemic Approach to the Integration of Motorway Networks into European Emergency Number 112

In recent years, the world has focused on the protection of critical infrastructures, especially in the field of transportation, which is particularly critical considering traffic accidents. This paper presents the procedure for categorisation of the efficiency level of an existing motorway emergency system, as well as presenting the most important basis for the design of a new emergency management system based on Information and Communication Technology (ICT) tools, geographic information systems and systems for operative procedures. The whole motorway emergency management system should be improved with eCall technology. Using the systemic approach and taking into account the available emergency services, such as police, medical emergency services and fire brigades, a procedure for making the optimal schedule is proposed. For each emergency service, the fastest-route principle is defined, taking into account available road networks, traffic intensity, road closures caused by accident, etc.