We Did LibQUAL+(r)-Now What? Practical Suggestions for Maximizing Your Survey Results

ABSTRACT The LibQUAL+(r) survey has been completed by numerous users at academic libraries in the U.S. and abroad. While there is often great momentum both internally and externally to participate in the survey, working with survey results can present a challenge for college and undergraduate library staff who may not have the time or the technical know-how to extract meaningful insights from the data. This paper discusses some of the efforts undertaken by previous survey participants, proposes simple steps that participants can take to get the most out of their LibQUAL+(r) survey results, and includes suggestions for additional readings and resources. doi:10.1300/J106v14n03_05