Prosocial knowledge mediates effects of agreeableness and emotional intelligence on prosocial behavior

Abstract We present two studies that replicate and extend predictions made by implicit trait policy theory about the association between basic traits, knowledge, and behavior. Study 1 examined relations between personality traits, prosocial knowledge, and performance in a role-play casting participants (N = 102) as a physician dealing with challenging interpersonal situations. Study 2 (N = 197) replicated and extended these findings to include emotional intelligence (EI). In both studies, participants with higher prosocial knowledge scores behaved more prosocially. Mediation analyses suggest the relationship between individual differences, such as agreeableness and EI, and prosocial behavior is mediated by prosocial knowledge. Findings suggest basic traits influence prosocial behavior indirectly, through the acquisition of knowledge about how to behave in interpersonally challenging situations.

[1]  P. Salovey,et al.  Emotion regulation and the quality of social interaction: does the ability to evaluate emotional situations and identify effective responses matter? , 2011, Journal of personality.

[2]  Nancy Eisenberg,et al.  Prosociality: the contribution of traits, values, and self-efficacy beliefs. , 2012, Journal of personality and social psychology.

[3]  B. Fredrickson The role of positive emotions in positive psychology. The broaden-and-build theory of positive emotions. , 2001, The American psychologist.

[4]  N. Coumans,et al.  The moderating effect of trait emotional intelligence on mood deterioration following laboratory-induced stress , 2009 .

[5]  G. Matthews,et al.  Consensus scoring and empirical option weighting of performance-based Emotional Intelligence (EI) tests , 2004 .

[6]  Daniel A. Newman,et al.  Emotional intelligence: an integrative meta-analysis and cascading model. , 2010, The Journal of applied psychology.

[7]  B. Schneider THE PEOPLE MAKE THE PLACE , 1987 .

[8]  Brad E. Sheese,et al.  Agreeableness, empathy, and helping: a person x situation perspective. , 2007, Journal of personality and social psychology.

[9]  S. J. Motowidlo,et al.  Testing for Independent Effects of Prosocial Knowledge and Technical Knowledge on Skill and Performance , 2014 .

[10]  S. J. Motowidlo,et al.  Technical Knowledge, Prosocial Knowledge, and Clinical Performance of Indian Medical Students , 2015 .

[11]  S. J. Motowidlo,et al.  Differentiating specific job knowledge from implicit trait policies in procedural knowledge measured by a situational judgment test. , 2010, The Journal of applied psychology.

[12]  P. Costa,et al.  Toward a new generation of personality theories: Theoretical contexts for the five-factor model. , 1996 .

[13]  J. Nunnally Psychometric Theory (2nd ed), New York: McGraw-Hill. , 1978 .

[14]  R. Tett,et al.  A personality trait-based interactionist model of job performance. , 2003, The Journal of applied psychology.

[15]  N. Schmitt,et al.  Situational judgment tests: Method or construct? , 2006 .

[16]  George P. Knight,et al.  The interplay of traits and motives on volunteering: agreeableness, extraversion and prosocial value motivation , 2005 .

[17]  P. Salovey,et al.  Emotional intelligence as a standard intelligence. , 2001, Emotion.

[18]  Andrew Maul,et al.  The Validity of the Mayer–Salovey–Caruso Emotional Intelligence Test (MSCEIT) as a Measure of Emotional Intelligence , 2012 .

[19]  F. Lievens,et al.  Emotional intelligence predicts success in medical school. , 2014, Emotion.

[20]  C. Thoresen,et al.  Volunteerism and Mortality among the Community-dwelling Elderly , 1999, Journal of health psychology.

[21]  P. Salovey,et al.  Emotion regulation abilities and the quality of social interaction. , 2005, Emotion.

[22]  L. R. Goldberg A broad-bandwidth, public domain, personality inventory measuring the lower-level facets of several five-factor models , 1999 .

[23]  J. Gross,et al.  The social consequences of expressive suppression. , 2003, Emotion.

[24]  Amy E. Crook,et al.  Measuring Relationships between Personality, Knowledge, and Performance Using Single‐Response Situational Judgment Tests , 2011 .

[25]  C. MacCann,et al.  New paradigms for assessing emotional intelligence: theory and data. , 2008, Emotion.

[26]  Richard F. Thompson In search of memory traces. , 2005, Annual review of psychology.

[27]  J. C. Flanagan Psychological Bulletin THE CRITICAL INCIDENT TECHNIQUE , 2022 .

[28]  N. Eisenberg,et al.  Agreeableness: A Dimension of Personality , 1997 .

[29]  G. Caprara,et al.  The contribution of agreeableness and self‐efficacy beliefs to prosociality , 2010, European journal of personality.

[30]  Lawrence A. Pervin,et al.  Performance and satisfaction as a function of individual-environment fit. , 1968 .

[31]  P. Salovey,et al.  Models of emotional intelligence , 2000 .

[32]  S. Briggs,et al.  Assessing the five-factor model of personality description. , 1992, Journal of personality.

[33]  D. Mook,et al.  In defense of external invalidity. , 1983 .

[34]  R. Warner,et al.  Emotional intelligence and its relation to everyday behaviour , 2004 .

[35]  J. George,et al.  Feeling good-doing good: a conceptual analysis of the mood at work-organizational spontaneity relationship. , 1992, Psychological bulletin.

[36]  M. Katahn,et al.  Situational factors contributing to the placebo effect , 1978, Psychopharmacology.

[37]  S. J. Motowidlo,et al.  Implicit policies about relations between personality traits and behavioral effectiveness in situational judgment items. , 2006, The Journal of applied psychology.

[38]  R. Dawis,et al.  A psychological theory of work adjustment : an individual-differences model and its applications , 1984 .

[39]  P. Salovey,et al.  Relating emotional abilities to social functioning: a comparison of self-report and performance measures of emotional intelligence. , 2006, Journal of personality and social psychology.

[40]  P. Ackerman A theory of adult intellectual development: Process, personality, interests, and knowledge , 1996 .

[41]  K. Vohs,et al.  Finger Movements : Whatever Happened to Actual Behavior ? , 2011 .

[42]  D. Organ,et al.  A META-ANALYTIC REVIEW OF ATTITUDINAL AND DISPOSITIONAL PREDICTORS OF ORGANIZATIONAL CITIZENSHIP BEHAVIOR , 1995 .

[43]  H. Pashler,et al.  Editors’ Introduction to the Special Section on Replicability in Psychological Science , 2012, Perspectives on psychological science : a journal of the Association for Psychological Science.

[44]  K. Delucchi,et al.  Enhancing Children’s Prosocial Behavior in the Classroom , 1988 .

[45]  Paul E. Tesluk,et al.  Emotional intelligence, teamwork effectiveness, and job performance: the moderating role of job context. , 2012, The Journal of applied psychology.

[46]  F. Kokkinaki,et al.  The location of trait emotional intelligence in personality factor space. , 2007, British journal of psychology.

[47]  Katherine A. DeCelles,et al.  The Jekyll and Hyde of Emotional Intelligence , 2011, Psychological science.

[48]  Walter C. Borman,et al.  Models of supervisory job performance ratings , 1991 .

[49]  Melissa Woodard Barringer,et al.  A Review and Analysis of the Policy-Capturing Methodology in Organizational Research: Guidelines for Research and Practice , 2002 .

[50]  Kristopher J Preacher,et al.  Asymptotic and resampling strategies for assessing and comparing indirect effects in multiple mediator models , 2008, Behavior research methods.

[51]  Amy E. Crook,et al.  Relations between personality, knowledge, and behavior in professional service encounters , 2013 .

[52]  A. Caspi,et al.  Work experiences and personality development in young adulthood. , 2003, Journal of personality and social psychology.

[53]  W. Graziano,et al.  Perceiving interpersonal conflict and reacting to it: the case for agreeableness. , 1996, Journal of personality and social psychology.

[54]  David P. MacKinnon,et al.  Current Directions in Mediation Analysis , 2009, Current directions in psychological science.

[55]  P. Parker,et al.  Patient preferences for the delivery of bad news - the experience of a UK Cancer Centre. , 2010, European journal of cancer care.

[56]  P. Costa,et al.  Four ways five factors are basic , 1992 .

[57]  D. A. Kenny,et al.  The moderator-mediator variable distinction in social psychological research: conceptual, strategic, and statistical considerations. , 1986, Journal of personality and social psychology.

[58]  R. McCrae,et al.  An introduction to the five-factor model and its applications. , 1992, Journal of personality.

[59]  Robert J. Sternberg,et al.  Practical intelligence in real-world pursuits: The role of tacit knowledge. , 1985 .

[60]  J. Dovidio,et al.  Prosocial behavior: multilevel perspectives. , 2005, Annual review of psychology.

[61]  Amy E. Crook,et al.  Measuring Procedural Knowledge More Simply with a Single-Response Situational Judgment Test , 2009 .

[62]  Michael C. Frank,et al.  Estimating the reproducibility of psychological science , 2015, Science.

[63]  Nathan S. Hartman,et al.  SITUATIONAL JUDGMENT TESTS, RESPONSE INSTRUCTIONS, AND VALIDITY: A META‐ANALYSIS , 2007 .

[64]  D. Moskowitz,et al.  On the dynamic covariation between interpersonal behavior and affect: prediction from neuroticism, extraversion, and agreeableness. , 1998, Journal of personality and social psychology.

[65]  Jochen I. Menges,et al.  Strategic Use of Emotional Intelligence in Organizational Settings: Exploring the Dark Side , 2010 .