Impact of business process outsourcing practices on financial performance
暂无分享,去创建一个
Noor Akma Mohd Salleh | Sulaiman Ainin | Shamsul Bahri | Tengku Mohamed Faziharude | S. Ainin | N. Salleh | S. Bahri
[1] Bhimrao Ghodeswar,et al. Business process outsourcing: an approach to gain access to world-class capabilities , 2008, Bus. Process. Manag. J..
[2] Shyam Sunder,et al. Financial services business process outsourcing , 2004, CACM.
[3] Kevin C. Desouza,et al. Business process outsourcing: A case study of Satyam Computers , 2010, Int. J. Inf. Manag..
[4] Sangeeta Shah Bharadwaj,et al. Building a successful relationship in business process outsourcing: an exploratory study , 2010, Eur. J. Inf. Syst..
[5] Anna Sidorova,et al. Business process research: a cross-disciplinary review , 2010, Bus. Process. Manag. J..
[6] Varun Grover,et al. Business Process Outsourcing: an event study on the nature of processes and firm valuation , 2009, Eur. J. Inf. Syst..
[7] Lauri Ojala,et al. Logistics and financial performance: An analysis of 424 Finnish small and medium‐sized enterprises , 2008 .
[8] Wonseok Oh,et al. The strategic value of IT insourcing: An IT-enabled business process perspective , 2010, J. Strateg. Inf. Syst..
[9] Charles E. Downing,et al. The Value of Outsourcing: A Field Study , 2003, Inf. Syst. Manag..
[10] Leslie P. Willcocks,et al. IT and business process outsourcing: the knowledge potential , 2004 .
[11] Heiko Gewald,et al. Risks and benefits of business process outsourcing: A study of transaction services in the German banking industry , 2009, Inf. Manag..