Success Factors for PDCA as Continuous Improvement Method in Product Development

In order to maintain sustainability in an ever changing environment, where customer requirements contains a yearly price reduction over the life cycle of a product, decreased time for development of new products and increased product quality, there is an increased need for focus on continuous improvements. A well-known improvement method is the PDCA (Plan-Do-Check-Act), which many companies have succeeded in implementing in the manufacturing department. Not so common, is the use of this method for the development process. The aim of this article is to present success factors which must be in place to succeed in using the specified method, and thereby the desired improvement during continuous improvement initiatives within product development. Management commitment is ranked as most important followed by knowledge about how to use the method, when to apply PDCA, efficient performance and use of internal marketing activities to focusing on the topic.

[1]  Ronald D. Moen,et al.  The Improvement Guide: A Practical Approach to Enhancing Organizational Performance , 1996 .

[2]  G. J. Langley,et al.  The improvement guide : a practical approach to enhancing organizational performance , 1996 .

[3]  N. Nayab Kaizen: The key to Japan‚s competitive success , 2009 .

[4]  Jeffrey K. Liker,et al.  The Toyota Product Development System: Integrating People, Process And Technology , 2006 .

[5]  Thomas V. Scannell,et al.  Success Factors for Integrating Suppliers into New Product Development , 1997 .

[6]  Brian Rafferty Understanding A3 Thinking: A Critical Component of Toyota's PDCA Management System by Durward K. Sobek II and Art Smalley , 2009 .

[7]  Peter A. Heslin,et al.  Better than Brainstorming? Potential Contextual Boundary Conditions to Brainwriting for Idea Generation in Organizations , 2009 .

[8]  Marc Antoni,et al.  Continuous improvement in product development: Improvement programs and quality principles , 2005 .

[9]  John Bessant,et al.  An evolutionary model of continuous improvement behaviour , 2001 .

[10]  Oluwole Daniel Makinde,et al.  Impact of continuous improvement on new product development within SMEs in the Western Cape, South Africa , 2011 .

[11]  Paul Lillrank,et al.  Continuous improvement: Exploring alternative organizational designs , 2001 .

[12]  K. Ishikawa What is total quality control the japanese way , 2002 .

[13]  Sarah Caffyn Extending continuous improvement to the new product development process , 1997 .

[14]  John Bicheno,et al.  Six Sigma and the Quality Toolbox (revised ed.) , 2005 .

[15]  Art Smalley,et al.  Understanding A3 Thinking: A Critical Component of Toyota's PDCA Management System , 2008 .

[16]  S. Caffyn,et al.  Enabling Continuous Improvement of New Product Development Processes , 2000 .

[17]  Duarte Miguel F. Prazeres,et al.  Product and Process Development , 2011 .