Maturity of verification and validation in ICT companies

This paper examines the maturity of Verification and Validation (V&V) activities in the different phases of a New Product Development (NPD) chain. A Capability Maturity Model Integration (CMMI)-based Verification-Validation Maturity Model (V2M2) is utilised for the analysis. In this study, the maturity of V&V activities is analysed based on interviews conducted in major Scandinavian telecom companies. The study highlights how the maturity of V&V in production is higher than in earlier NPD phases. The overall maturity of V&V activities is found to require significant improvement.

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