An Overview Description of a Multi-channel eGovernment Open Interoperable Architecture - Communication Technologies and Constraints

The constant development of eGovernment in Europe and the rest of the world suggest a potential for more efficient, user-centered and multi-channel delivery of quality public services for all. It is an imperative requirement, nowadays, for the development and implementation of a common open platform that will enhance CrossNational eGovernment e-services and advance user interactivity. The key role of this platform is to provide all the necessary technological communication capabilities whereby all the governmental, external and business bodies will offer e-services in an integrated and interoperable manner. This paper will present an overview of an open interoperable architecture complying with eGovernance policies and strategies and identifying all technological mechanisms and procedures that will allow speedily transmission of information among Cities’ G2G, G2B and G2C.