论文信息 - The Role of Communication Support for Electronic Negotiations

The Role of Communication Support for Electronic Negotiations

Each (electronic) negotiation consists of communication and decision making. We will discuss relevant theories for a strong communication support, in particular for electronic negotiations. To this end, we will looks at the research area of communication modelling that has provided the Language-Action Perspective (LAP) with its underlying theories. We will show how LAP can be operationalised for e-negotiations using the negotiation support system Negoisst as the one example having implemented these concepts. In general, we will argue for the vital role of communication support in e-negotiation processes.

Mareike Schoop

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