Attracting and Retaining Talent: Becoming an Employer of Choice

1. The Eight Changing Values 2. The New World of Work 3. The New Employment Relationship Model 4. Learning and Earning: From Specialist Employment to Flexible Deployment 5. Customer-centricity: From Internal Focus to Customer Focus 6. The End of the Job: From Job Focus to Performance Focus 7. Burn the Organisational Chart! From Functional-based to Project-based Work 8. Engaging Hearts and Minds: From Human Dispirit and Work to Human Spirit and Work 9. Committing to the Cause: From Loyalty to Commitment 10. Three Dimensional Learning: From Training to Learning 11. Overcoming the Initiative Paradox: From Closed Information to Open Information