Consumers vs Internet of Things: A Systematic Evaluation Process to Drive Users in the Smart World

Abstract Smart Objects (SOs) market offers a wide variety of products apparently similar but characterized by different features that the average users fail to perceive. Consequently, their purchasing is often based on price and brand affection. In this context, users need a tool able to guide them in choosing the most suitable object to satisfy their expectations. To this purpose, this paper proposes a new systematic method to assess SOs in a comprehensive way: it allows to objectively assess and compare products and provides evaluation results tailored on users’ needs. A first validation is carried out on three different SO typologies.

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