Retailer‐supplier partnerships: hostages to fortune or the way forward for the millennium?

Discusses the relationship literature, drawing on relationship marketing, marketing, organisational behaviour, and strategy literatures and provides an overview of the central constructs of power/dependency, commitment and trust. Subsequent discussion examines these constructs in the UK food industry context through a discussion of three types of retailer‐supplier relationship: partnership between retailer and strong branded supplier (usually market leader); own brand/private label relationship; and retailer relationships with secondary brand manufacturers. A small number of own brand suppliers have interdependent relationships with retailers. However, they lack the strong marketplace brand which reflects a large part of the bargaining power of branded market leaders. These three types of relationship reflect different levels of interdependence/dependence and provide useful insights into the constructs that managers might use to better manage and prioritise these relationships. Takes account of the power imbalances in the industry, provides realistic evaluation of somewhat overused and frequently imprecise concepts – power, trust etc. Major innovations in retailing – category management and efficient consumer response – require close co‐ordination of trading partners. Retailers and manufacturers embark on a range of relationships – discrete exchange relations to value laden relationships. Provides a framework for understanding the value of these different relationships. Finally, this paper looks forward to the next millennium.

[1]  Paula M. C. Swatman,et al.  Efficient Consumer Response (ECR): a survey of the Australian grocery industry , 1999, Australas. J. Inf. Syst..

[2]  S. Ghoshal,et al.  Social Capital and Value Creation: The Role of Intrafirm Networks , 1998 .

[3]  T. Das,et al.  Between Trust and Control: Developing Confidence in Partner Cooperation in Alliances , 1998 .

[4]  A. Zaheer,et al.  Does Trust Matter? Exploring the Effectsof Interorganizational and Interpersonaltrust on Performance , 1998 .

[5]  Cynthia Hardy,et al.  Strategies of Engagement: Lessons From the Critical Examination of Collaboration and Conflict in An Interorganizational Design , 1998 .

[6]  C. Hardy,et al.  Distinguishing Trust and Power in Interorganizational Relations: Forms and Façades of Trust , 1998 .

[7]  Gary L. Frazier,et al.  On distributor commitment in industrial channels of distribution: A multicomponent approach , 1997 .

[8]  James M. Sinkula,et al.  A framework for market-based organizational learning: Linking values, knowledge, and behavior , 1997 .

[9]  G. Day,et al.  Strategic Channel Design , 1997 .

[10]  Sandra Hogarth‐Scott,et al.  Shifting category management relationships in the food distribution channels in the UK and Australia , 1997 .

[11]  R. E. Miles,et al.  Trust in organizations: A conceptual framework linking organizational forms, managerial philosophies, and the opportunity costs of controls. , 1996 .

[12]  Nirmalya Kumar,et al.  The power of trust in manufacturer-retailer relationships , 1996 .

[13]  David T. Wilson An integrated model of buyer-seller relationships , 1995 .

[14]  J. Steenkamp,et al.  The Effects of Perceived Interdependence on Dealer Attitudes , 1995 .

[15]  Marcel Corstjens,et al.  Store Wars: The Battle for Mindspace and Shelfspace , 1995 .

[16]  J. Steenkamp,et al.  The Effects of Supplier Fairness on Vulnerable Resellers , 1995 .

[17]  S. Hunt,et al.  The Commitment-Trust Theory of Relationship Marketing , 1994 .

[18]  Roger J. Calantone,et al.  Models of channel maintenance: What is the weaker party to do? , 1994 .

[19]  R. Kanter Collaborative advantage: The art of alliances , 1994 .

[20]  Arvind Parkhe Strategic Alliance Structuring: A Game Theoretic and Transaction Cost Examination of Interfirm Cooperation , 1993 .

[21]  Jan B. Heide,et al.  Do Norms Matter in Marketing Relationships? , 1992 .

[22]  J. Alexander,et al.  Images of Organization , 1988 .

[23]  J. S. Himes Conflict and Conflict Management , 1980 .