Human-Computer Interaction in Business Process External Tasks

The article presents a solution to the problem of performing some specific tasks in business processes. More specifically, the problem is that there are tasks that are performed by people outside the main business process automation system. Such tasks require building a separate runtime environment and providing all necessary data to complete these tasks. The purpose of creating the external business process tasks is either to collect data from an external participant of the process or to provide the external participant of the process with certain information that is expected by him. The solution described in the article has been implemented and tested in practice as a system of cooperation with clients of a company dealing with the design, production and rental of workwear.