The Future of Maintenance for Industrial Product-Service Systems

This paper aims to present a landscape of interests that are emerging for the future of maintenance in Industrial Product-Service Systems. Across manufacturing industries there is growing interest to integrate products and services, where maintenance has a key role in delivering performance driven solutions (e.g. availability). It is observed that industry is aiming to gain competitive advantage, and the customer is increasingly intending to transfer the risks and uncertainties as reflected in contracts. The shift towards services is also putting more pressure on industry to accurately predict service requirements in terms of resulting cost and performance that enables the service provision. In light of these drivers, technologies and organisational themes are emerging to reduce uncertainty and cost for the in-service phase as explained and discussed in the paper.