Fluidized bed gasification of solid fuels is considered as one of the core technologies for future sustainable energy supply. Whereas autothermal oxygen-driven gasification is applied in large-scale substitute natural gas (SNG) and Fischer–Tropsch (FT) plants or small-scale combined heat and power (CHP) plants, the allothermal steam-reforming process of the agnion Heatpipe-Reformer is designed for cost- and fuel-efficient syngas generation at small scales for distributed applications. The Heatpipe-Reformer's pressurized syngas generation provides a number of benefits for SNG, biomass to liquid (BTL) and CHP applications. A modified gas engine concept uses the pressurized and hydrogen-rich syngas for increased performance and tar tolerance at decreased capital expenses. Agnion has installed and operated a 500-kW thermal input pilot plant in Pfaffenhofen, Germany, over the last 2 years, showing stable operation over a variety of operating points. The syngas composition has been measured at values expected by thermodynamic models. An influence of the steam-to-fuel ratio and reformer temperature was observed. Tar and sulphur contents have been monitored and correlated to operation parameters, showing influences on stoichiometry and carbon conversion. The mass and energy streams of the plant were balanced. One of the main observations in the monitoring programme is the fact that syngas output, efficiency and syngas quality correlate to high values if the carbon conversion is high. Carbon conversion rates and cold gas efficiencies are comparably high in respect to today's processes, promising economic and fuel-efficient operation of the Heatpipe-Reformer applications.