An Evaluation of Lean IT Efficiency in Organization Using Fuzzy Approach

Thisarticledescribeshownowadaysduetotheimportanceofinformationtechnologyinorganizations, itisnecessarytoexaminetheefficiencyofITusedintheorganization.GiventheimportanceofIT inorganizations,wasteidentificationinsuchcontextanditseliminationcanhaveasignificanteffect onproductionqualityoptimization,serviceprovisionandITmanagement.Accordingly,theconcept ofleanITwasintroducedin2007whichmainlyaimstomakeITmoreefficientinorganizationas muchaspossible.ThecurrentstudyaimstoexamineleanITlevelinorganization.Therefore,first thecriteriaandsub-criteriaofleanITweredeterminedbyexperts;afteridentifyingtheirhierarchical structure,aquestionnairewasgiventotheexpertsinITdepartmentintwocompanies.Inthenext stage,anotherquestionnairewasdesignedwhichincludedimportanceandstatusofcriteriainthe organizationsfromtheviewpointoftheexperts.Basedontheobtainedresults,twocriteriaincluding “errorpreventionorhash”and“waittime/delayremoval”obtainedthehighestpriority. KEywORdS Fuzzy Decision Making, Fuzzy Screening, Lean IT, Waste of Information Systems

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