Estudo comparativo entre técnicas de inspeção de usabilidade sobre diagramas de atividades

The goal of this paper is to compare the performance of two usability inspection methods that aim at anticipating the evaluation process by inspecting Activity Diagrams. In order to achieve this goal, we carried out a feasibility study by following an established inspection process. According to quantitative results, the Usability Guidelines method outperformed the MIT 3 with regards to efficacy and had similar performance regarding efficiency. However, through a qualitative analysis, the MIT 3 was considered easier to remember and to learn and also more useful than the Usability Guidelines. We found out that the Usability Guidelines method could be used for more experienced professionals on usability issues and perhaps has an even better performance. Notwithstanding, the MIT 3 method could be suggested for the use by a little less experienced professionals with regards to usability issues, supporting the formation and training of design and development teams.

[1]  H. B. Mann,et al.  On a Test of Whether one of Two Random Variables is Stochastically Larger than the Other , 1947 .

[2]  Fred D. Davis Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology , 1989, MIS Q..

[3]  Randolph G. Bias,et al.  Cost-Justifying Usability: An Update for the Internet Age , 2005 .

[4]  Guilherme Horta Travassos,et al.  Usability Evaluation Based on Web Design Perspectives , 2007, ESEM 2007.

[5]  Filippo Lanubile,et al.  Tool support for geographically dispersed inspection teams , 2003, Softw. Process. Improv. Pract..

[6]  Guilherme Horta Travassos,et al.  Web usability inspection technique based on design perspectives , 2007, IET Softw..

[7]  Káthia Marçal de Oliveira,et al.  Definindo uma abordagem para inspeção de usabilidade em modelos de projeto por meio de experimentação , 2012, IHC.

[8]  Chris Sauer,et al.  Technical Reviews: A Behaviorally Motivated Program of Research , 2022 .

[9]  Ivar Jacobson,et al.  The Unified Modeling Language User Guide , 1998, J. Database Manag..

[10]  Jakob Nielsen,et al.  Usability inspection methods , 1994, CHI 95 Conference Companion.

[11]  Oliver Laitenberger,et al.  Evaluating the usefulness and the ease of use of a Web-based inspection data collection tool , 1998, Proceedings Fifth International Software Metrics Symposium. Metrics (Cat. No.98TB100262).

[12]  Milene Selbach Silveira,et al.  Validação de um método para identificação de problemas de usabilidade a partir de diagramas UML , 2010, IHC.

[13]  H. Rex Hartson,et al.  Developing user interfaces: ensuring usability through product & process , 1993 .

[14]  Richard Atterer Where web engineering tool support ends: building usable websites , 2005, SAC '05.

[15]  Forrest Shull,et al.  Detecting defects in object-oriented designs: using reading techniques to increase software quality , 1999, OOPSLA '99.