Too much Facebook? An exploratory examination of social media fatigue

This research examines social media fatigue and its proposed antecedents.Respondents with greater confidence experienced less social media fatigue.Respondents with greater privacy concerns experienced more social media fatigue.Social media helpfulness and social media fatigue are positively related.Respondents with greater self-efficacy experienced greater social media fatigue. Social media usage levels continue to climb generating copious amounts of content. As more people crowd social media (e.g. Facebook), and create content, some research points to the existence of a concept called social media fatigue. Social media fatigue is defined as a user's tendency to back away from social media participation when s/he becomes overwhelmed with information. Lang's (2000) limited capacity model is used to understand the role of information overload for social media fatigue. This research examines the concept of social media fatigue and its proposed antecedents: social media efficacy, helpfulness, confidence and privacy concerns. Using confirmatory regression, this research determined that privacy concerns and confidence have the greatest predictive value for social media fatigue. This paper has theoretical implications for not only LCM but also other technology acceptance models such as TAM and UTAUT and UTAUT2. It also has implications for those trying to engage with online audiences and their subsequent reactions to that attempt at engagement. Several future research ideas are explored as well.

[1]  R. Hill,et al.  Social marketing meets interactive media , 2011 .

[2]  Wendy Macias,et al.  A Preliminary Structural Equation Model of Comprehension and Persuasion of Interactive Advertising Brand Web Sites , 2003 .

[3]  J. Jacoby,et al.  Brand Choice Behavior as a Function of Information Load , 1974 .

[4]  Jo Pierson,et al.  Ensuring Trust, Privacy, and Etiquette in Web 2.0 Applications , 2009, Computer.

[5]  Ronald J. Faber,et al.  Effects of Product Placement in On-Line Games on Brand Memory: A Perspective of the Limited-Capacity Model of Attention , 2007 .

[6]  Viswanath Venkatesh,et al.  Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology , 2012, MIS Q..

[7]  E. Hirschman,et al.  The Experiential Aspects of Consumption: Consumer Fantasies, Feelings, and Fun , 1982 .

[8]  Annie Lang,et al.  Defining Audio/Video Redundancy From a Limited- Capacity Information Processing Perspective , 1995 .

[9]  Lang Annie,et al.  Attention, Resource Allocation, and Communication Research: What Do Secondary Task Reaction Times Measure, Anyway? , 1998 .

[10]  M. F. Luce,et al.  The Rationalizing Effects of Cognitive Load on Emotion-Based Trade-off Avoidance , 2004 .

[11]  E. Bucher,et al.  The stress potential of social media in the workplace , 2013 .

[12]  Gary L. Hunter,et al.  Information Overload: Guidance for Identifying When Information Becomes Detrimental to Sales Force Performance , 2004 .

[13]  Mark W. Becker,et al.  Media Multitasking Is Associated with Symptoms of Depression and Social Anxiety , 2013, Cyberpsychology Behav. Soc. Netw..

[14]  Richard G. Netemeyer,et al.  Handbook of Marketing Scales: Multi-Item Measures for Marketing and Consumer Behavior Research , 1993 .

[15]  Samer Faraj,et al.  Why Should I Share? Examining Social Capital and Knowledge Contribution in Electronic Networks of Practice , 2005, MIS Q..

[16]  A. Bandura Self-efficacy mechanism in human agency , 2024, Psihologìâ ì suspìlʹstvo.

[17]  Suzanne Altobello Nasco,et al.  Perceptions and Recall of Advertising Content Presented on Mobile Handled Devices , 2007 .

[18]  Ron Lennon,et al.  Participating in the Conversation: Exploring Usage of Social Media Networking Sites , 2011 .

[19]  Jong-Eun Roselyn Lee,et al.  Who wants to be "friend-rich"? Social compensatory friending on Facebook and the moderating role of public self-consciousness , 2012, Comput. Hum. Behav..

[20]  Cliff Lampe,et al.  The Benefits of Facebook "Friends: " Social Capital and College Students' Use of Online Social Network Sites , 2007, J. Comput. Mediat. Commun..

[21]  A. Rubin,et al.  Predictors of Internet Use , 2000 .

[22]  John Raacke,et al.  MySpace and Facebook: Applying the Uses and Gratifications Theory to Exploring Friend-Networking Sites , 2008, Cyberpsychology Behav. Soc. Netw..

[23]  Fred D. Davis Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology , 1989, MIS Q..

[24]  James Gips,et al.  Media Multitasking Behavior: Concurrent Television and Computer Usage , 2011, Cyberpsychology Behav. Soc. Netw..

[25]  Bethany McCord,et al.  Facebook: Social uses and anxiety , 2014, Comput. Hum. Behav..

[26]  Frank Biocca,et al.  Attention Issues in Spatial Information Systems: Directing Mobile Users' Visual Attention Using Augmented Reality , 2007, J. Manag. Inf. Syst..

[27]  Gordon B. Davis,et al.  User Acceptance of Information Technology: Toward a Unified View , 2003, MIS Q..

[28]  Annie Lang,et al.  The limited capacity model of mediated message processing , 2000 .

[29]  Robert LaRose,et al.  Internet Self-Efficacy and the Psychology of the Digital Divide , 2006, J. Comput. Mediat. Commun..

[30]  A. Kaplan,et al.  Users of the world, unite! The challenges and opportunities of Social Media , 2010 .

[31]  J. Palfrey,et al.  Born digital: understanding the first generation of digital natives , 2009, Choice Reviews Online.

[32]  Andrew K. Przybylski,et al.  Motivational, emotional, and behavioral correlates of fear of missing out , 2013, Comput. Hum. Behav..

[33]  Mary K. Foster,et al.  Why Users Participate in Online Social Networks , 2010 .

[34]  B. Schwartz The Social Psychology of Privacy , 1968, American Journal of Sociology.

[35]  Sandra Galindo Palfrey, J.; Gasser, U. Born Digital: Understanding the First Generation of Digital Natives. New York, NY: Basic books, 2008 , 2009 .

[36]  A. Bandura Social Foundations of Thought and Action: A Social Cognitive Theory , 1985 .