The New Leaders: Transforming the Art of Leadership into the Science of Results

When leadership is resonant, followers become upbeat and enthusiastic and vibrate with the leaders. Resonance amplifies the emotional impact of leadership. When leadership is dissonant, people have a sense of being continually off key. Dissonant leaders lack empathy and also tend to transmit emotional tones that resound most often in a negative register. Dissonant leaders can range from the “abusive tyrant, who bawls out and humiliates people, to the manipulative sociopath.” Some dissonant leaders are more subtle. They use a surface charm or social polish, to mislead and manipulate.