Abstract The Theoretical Aspects of Erroneous Actions During the Process of Decision Making by Air Traffic Control evaluates the factors affecting the operational decision-making of a human air traffic controller, interacting in a dynamic environment with the flight crew, surrounding aircraft traffic and environmental conditions of the airspace. This article reviews the challenges of air traffic control in different conditions, ranging from normal and complex to emergency and catastrophic. Workload factors and operating conditions make an impact on air traffic controllers’ decision-making. The proposed model compares various operating conditions within an assumed air traffic control environment subsequently comparing them against a theoretically “perfect” air traffic control system. A mathematical model of flight safety assessment has been proposed for the quantitative assessment of various hazards arising during the process of Air Traffic Control. The model assumes events of various severity and probability ranging from high frequency and low severity up to less likely and catastrophic ones. Certain limitations of the model have been recognised and further improvements for effective hazard evaluation have been suggested.