Smart city as urban innovation: focusing on management, policy, and context

This paper sees a smart city not as a status of how smart a city is but as a city's effort to make itself smart. The connotation of a smart city represents city innovation in management and policy as well as technology. Since the unique context of each city shapes the technological, organizational and policy aspects of that city, a smart city can be considered a contextualized interplay among technological innovation, managerial and organizational innovation, and policy innovation. However, only little research discusses innovation in management and policy while the literature of technology innovation is abundant. This paper aims to fill the research gap by building a comprehensive framework to view the smart city movement as innovation comprised of technology, management and policy. We also discuss inevitable risks from innovation, strategies to innovate while avoiding risks, and contexts underlying innovation and risks.

[1]  H. Rainey,et al.  Managing Successful Organizational Change in the Public Sector , 2006 .

[2]  P. Jennings,et al.  Managing the risks of Smarter Planet solutions , 2010, IBM J. Res. Dev..

[3]  S. Anholt,et al.  Competitive Identity: The New Brand Management for Nations, Cities and Regions , 2006 .

[4]  Donald F. Norris,et al.  Does managerial orientation matter? The adoption of reinventing government and e‐government at the municipal level * , 2005, Inf. Syst. J..

[5]  Jeanne W. Ross,et al.  Creating a Strategic IT Architecture Competency: Learning in Stages , 2003, MIS Q. Executive.

[6]  Giuliano Mingardo Cities and innovative urban transport policies , 2008 .

[7]  A. R. Mahmud,et al.  Facility location models development to maximize total service area , 2009 .

[8]  Belinda G. Luke,et al.  Innovative and entrepreneurial activity in the public sector: The changing face of public sector institutions , 2010 .

[9]  M. Deakin,et al.  Exploring Emerging ICT-enabled Governance Models in European Cities. , 2011 .

[10]  Nancy Odendaal,et al.  Information and communication technology and local governance: understanding the difference between cities in developed and emerging economies , 2003, Comput. Environ. Urban Syst..

[11]  E. Weber,et al.  Wicked problems, knowledge challenges, and collaborative capacity builders in network settings , 2008, IEEE Engineering Management Review.

[12]  K. Clayton,et al.  Transactions of the Institute of British Geographers , 1959 .

[13]  G. Robert,et al.  Diffusion of innovations in service organizations: systematic review and recommendations. , 2004, The Milbank quarterly.

[14]  Rudolf Giffinger,et al.  Smart cities ranking: an effective instrument for the positioning of cities? , 2009, 5th International Conference Virtual City and Territory, Barcelona, 2,3 and 4 June 2009.

[15]  Paul Frissen,et al.  'The Virtual State : Postmodernisation, Information and Public Administration' , 1997 .

[16]  Tim Kastelle,et al.  Public sector innovation research: What’s next? , 2010 .

[17]  Constantin Gurdgiev,et al.  Smarter Cities for Smarter Growth: How Cities Can Optimize Their Systems for the Talent-Based Economy , 2010 .

[18]  Brigitte Preissl,et al.  Governance of Communication Networks: Connecting Societies and Markets with IT (Contributions to Economics) , 2006 .

[19]  Willem van Winden,et al.  Urban governance in the knowledge-based economy: Challenges for different city types , 2008 .

[20]  Jean Hartley,et al.  Innovation in Governance and Public Services: Past and Present , 2005 .

[21]  Trisha Greenhalgh,et al.  How to spread good ideas: A systematic review of the literature on diffusion, spread and sustainability of innovations in health service delivery and organisation , 2004 .

[22]  J. M. Eger,et al.  Technology as a Tool of Transformation: e-Cities and the Rule of Law , 2009 .

[23]  Neil Bradford,et al.  Place Matters and Multi-Level Governance: Perspectives on a New Urban Policy Paradigm , 2004 .

[24]  R. Hollands Will the real smart city please stand up? , 2008, The Routledge Companion to Smart Cities.

[25]  Jeanne W. Ross,et al.  Enterprise Architecture As Strategy: Creating a Foundation for Business Execution , 2006 .

[26]  F. Damanpour Organizational Innovation: A Meta-Analysis Of Effects Of Determinants and Moderators , 1991 .

[27]  Zahir Irani,et al.  E-government adoption: architecture and barriers , 2005, Bus. Process. Manag. J..

[28]  Cory Cromer,et al.  Understanding web 2.0’s influences on public e-services: a protection Motivation perspective , 2010 .

[29]  A. Cresswell,et al.  From "Need to Know" to "Need to Share": Tangled Problems, Information Boundaries, and the Building of Public Sector Knowledge Networks , 2009 .

[30]  A. R. Mahmud,et al.  SOA of Smart City Geospatial Management , 2009, 2009 Third UKSim European Symposium on Computer Modeling and Simulation.

[31]  Ron Martin,et al.  Path dependence and local innovation systems in city-regions , 2008 .

[32]  L. Diamond IT Governance : How Top Performers Manage IT Decision Rights for Superior Results , 2005 .

[33]  L. Torres,et al.  E-Governance Developments in European Union Cities: Reshaping Government’s Relationship with Citizens , 2006 .

[34]  D. Wolfe,et al.  Innovation, creativity and governance: Social dynamics of economic performance in city-regions , 2008 .

[35]  G. Yukl,et al.  Leadership in Organizations , 1981 .

[36]  Peter A. Bloniarz,et al.  Some assembly required: building a digital government for the 21 st century , 2000 .

[37]  Ann Crowley Smith,et al.  Administrative innovation in municipal government , 1985 .

[38]  Marijn Janssen,et al.  Analyzing Enterprise Architecture in National Governments: The Cases of Denmark and the Netherlands , 2007, 2007 40th Annual Hawaii International Conference on System Sciences (HICSS'07).

[39]  Ken Bowen,et al.  OR in the Public Sector , 1995 .

[40]  Trisha Greenhalgh,et al.  Storylines of research in diffusion of innovation: a meta-narrative approach to systematic review. , 2005, Social science & medicine.

[41]  Maxwell Briggs,et al.  Innovation and The City , 2007 .

[42]  B. Derudder,et al.  International Handbook of Globalization and World Cities , 2012 .

[43]  D. Banister,et al.  REDUCING TRANSPORT INTENSITY , 2002 .

[44]  Gianluca Misuraca,et al.  Assessing Emerging ICT-Enabled Governance Models in European Cities: Results from a Mapping Survey , 2010, EGOV.

[45]  S. Goldfinch,et al.  Pessimism, Computer Failure, and Information Systems Development in the Public Sector , 2007 .

[46]  Todd M. La Porte E‐government II. Being good and doing well: Organizational openness and government effectiveness on the World Wide Web , 2005 .

[47]  Jane Marceau Introduction: Innovation in the city and innovative cities , 2008 .

[48]  Eoin Kilfeather,et al.  eGovernment for innovative cities of the next generation: The ICING Project , 2008 .

[49]  Matthew Zook,et al.  Mapping DigiPlace: Geocoded Internet Data and the Representation of Place , 2007 .

[50]  John M. Eger,et al.  Smart Growth, Smart Cities, and the Crisis at the Pump A Worldwide Phenomenon , 2009 .

[51]  R. Hogan,et al.  Need to Share , 2006 .

[52]  Margaret H. Vickers,et al.  Digital natives, dropouts and refugees: Educational challenges for innovative cities , 2008 .

[53]  Vicente Pina,et al.  E-government and the transformation of public administrations in EU countries: Beyond NPM or just a second wave of reforms? , 2005, Online Inf. Rev..

[54]  S. Lee,et al.  Ubiquitous urban infrastructure: Infrastructure planning and development in Korea , 2008 .

[55]  Stanley D. Brunn,et al.  Cyberinfrastructures and ‘Smart’ World Cities: Physical, Human and Soft Infrastructures , 2011 .

[56]  Rudolf Giffinger,et al.  The role of rankings in growing city competition , 2010 .

[57]  S. Borins,et al.  Leadership and innovation in the public sector , 2002 .

[58]  Anthony M. Cresswell,et al.  Making Smart IT Choices Understanding Value and Risk in Government IT Investments , 2004 .

[59]  Bruce V. Taylor,et al.  Urban policy and governance in a global environment: complex systems, scale mismatches and public participation , 2010 .

[60]  David Charles,et al.  Lost in translation? Building science and innovation city strategies in Australia and the UK , 2008 .

[61]  Theresa A. Pardo,et al.  E-government success factors: Mapping practical tools to theoretical foundations , 2005, Gov. Inf. Q..

[62]  P. Dicken Global Shift: Reshaping the Global Economic Map in the 21st Century , 2003 .

[63]  Bjørn Johnson,et al.  Cities, systems of innovation and economic development , 2008 .

[64]  Richard Heeks,et al.  Information Systems and Developing Countries: Failure, Success, and Local Improvisations , 2002, Inf. Soc..

[65]  H. Rittel,et al.  Dilemmas in a general theory of planning , 1973 .

[66]  Peter A. Bloniarz,et al.  Some assembly required: building a digital government for the 21st century , 1999, DG.O.

[67]  Ash Amin,et al.  The Ordinary City , 1997 .

[68]  William M. Leavitt,et al.  Building on Success: Transforming Organizations through an Appreciative Inquiry , 2001 .

[69]  R. Kanter,et al.  Informed and Interconnected: A Manifesto for Smarter Cities , 2009 .

[70]  Ronald L. Thompson,et al.  Managing Information Technology Projects in the Public Sector , 1995 .

[71]  Noordin Ahmad,et al.  Smart City Components Architicture , 2009, 2009 International Conference on Computational Intelligence, Modelling and Simulation.

[72]  Brenda Whittaker,et al.  What went wrong? Unsuccessful information technology projects , 1999, Inf. Manag. Comput. Secur..

[73]  Jayant Kalagnanam,et al.  Foundations for Smarter Cities , 2010, IBM J. Res. Dev..

[74]  Jane Marceau,et al.  Innovation for a carbon constrained city: Challenges for the built environment industry , 2008 .

[75]  S. Anholt,et al.  Competitive Identity: A new model for the brand management of nations, cities and regions , 2007 .

[76]  Tamara Kulesa A Vision of Smarter Cities : How Cities Can Lead the Way into a Prosperous and Sustainable Future Moderator : , 2009 .

[77]  Richard M. Walker,et al.  Management Innovation and Organizational Performance: The Mediating Effect of Performance Management , 2011 .

[78]  Mauricio Solar,et al.  Capability Maturity Framework for eGovernment: A Multi-dimensional Model and Assessing Tool , 2008, EGOV.

[79]  Gerrit J. Hospers,et al.  Governance in innovative cities and the importance of branding , 2008 .

[80]  Ralf Klischewski,et al.  E-Government Integration and Interoperability: Framing the Research Agenda , 2007 .

[81]  K. A. Paskaleva-Shapira E-city europe: status, propositions, and opportunities , 2007 .

[82]  Gregory S. Yovanof,et al.  An Architectural Framework and Enabling Wireless Technologies for Digital Cities & Intelligent Urban Environments , 2009, Wirel. Pers. Commun..

[83]  P. Nijkamp,et al.  Smart Cities in Europe , 2011 .

[84]  R. E. Hall,et al.  VISION OF A SMART CITY , 2000 .

[85]  K. Kraemer INFORMATION TECHNOLOGY AND ADMINISTRATIVE REFORM: WILL THE TIME AFTER E-GOVERNMENT BE DIFFERENT? , 2003 .

[86]  A. Ho Reinventing Local Governments and the E‐Government Initiative , 2002 .

[87]  Zbigniew H. Przasnyski,et al.  On Information Systems Project Abandonment: An Exploratory Study of Organizational Practices , 1991, MIS Q..

[88]  K. Paskaleva Enabling the smart city: the progress of city e-governance in Europe , 2009 .

[89]  M. Prensky Digital Natives, Digital Immigrants Part 1 , 2001 .

[90]  Hans Jochen Scholl,et al.  Interoperability in E-Government: More than Just Smart Middleware , 2005, Proceedings of the 38th Annual Hawaii International Conference on System Sciences.