Seizing the moment: The presidential campaigns’ use of Twitter during the 2012 electoral cycle

Drawing on interviews with staffers from the 2012 Obama and Romney presidential campaigns and qualitative content analysis of their Twitter feeds, this article provides the first inside look at how staffers used the platform to influence the agendas and frames of professional journalists, as well as appeal to strong supporters. These campaigns sought to influence journalists in direct and indirect ways, and planned their strategic communication efforts around political events such as debates well in advance. Despite these similarities, staffers cite that Obama’s campaign had much greater ability to respond in real time to unfolding commentary around political events given an organizational structure that provided digital staffers with a high degree of autonomy. After analyzing the ways staffers discuss effective communication on the platform, this article argues that at extraordinary moments campaigns can exercise what Isaac Reed calls “performative power,” influence over other actors’ definitions of the situation and their consequent actions through well-timed, resonant, and rhetorically effective communicative action and interaction.

[1]  Rasmus Kleis Nielsen,et al.  Do People “Like” Politicians on Facebook? Not really. Large-Scale Direct Candidate-to-Voter Online Communication as an Outlier Phenomenon , 2013 .

[2]  Kristin Luker,et al.  Salsa dancing into the social sciences : research in an age of info-glut , 2008 .

[3]  Ben O'Loughlin,et al.  TRUST, CONFIDENCE, AND CREDIBILITY , 2011 .

[4]  Jessica Baldwin-Philippi Using Technology, Building Democracy: How Political Campaigns' Uses of Digital Media Reflect Shifting Norms of Citizenship , 2012 .

[5]  Andreas Jungherr The Logic of Political Coverage on Twitter: Temporal Dynamics and Content , 2014 .

[6]  R. Weiss Learning from strangers : the art and method of qualitative interview studies , 1995 .

[7]  M. Schudson,et al.  How culture works , 1989 .

[8]  P. Bohannan How culture works , 1994 .

[9]  I. Reed Power: Relational, Discursive, and Performative Dimensions , 2013 .

[10]  Daniel Kreiss Acting in the Public Sphere: The 2008 Obama Campaign's Strategic Use of New Media to Shape Narratives of the Presidential Race , 2012 .

[11]  John F. Padgett,et al.  The Emergence of Organizations and Markets , 2012 .

[12]  Deen Freelon,et al.  Discourse architecture, ideology, and democratic norms in online political discussion , 2015, New Media Soc..

[13]  J. Bollen,et al.  More Tweets, More Votes: Social Media as a Quantitative Indicator of Political Behavior , 2013, PloS one.

[14]  D. Boyd,et al.  CRITICAL QUESTIONS FOR BIG DATA , 2012 .

[15]  John H. Parmelee The agenda-building function of political tweets , 2014, New Media Soc..

[16]  John H. Parmelee Political journalists and Twitter: Influences on norms and practices , 2013 .

[17]  Daniel Kreiss Taking Our Country Back: The Crafting of Networked Politics from Howard Dean to Barack Obama , 2012 .

[18]  George Scialabba Inside the Cave , 2016 .

[19]  Carmen Stavrositu,et al.  The MoveOn Effect: The Unexpected Transformation of American Political Advocacy , 2012 .

[20]  Daniel Kreiss,et al.  Political performance, boundary spaces, and active spectatorship: Media production at the 2012 Democratic National Convention , 2015 .

[21]  Andreas Jungherr Twitter in Politics: A Comprehensive Literature Review , 2014 .

[22]  John H. Parmelee,et al.  Politics and the Twitter Revolution: How Tweets Influence the Relationship between Political Leaders and the Public , 2011 .

[23]  A. Langley Strategies for Theorizing from Process Data , 1999 .

[24]  C. Williams,et al.  Social Media in the 2010 Congressional Elections , 2011 .

[25]  Joseph DiGrazia,et al.  Twitter publics: how online political communities signaled electoral outcomes in the 2010 US house election , 2014 .

[26]  Caitlin Evans Wagner,et al.  The hybrid media system: Politics and power , 2014, New Media Soc..

[27]  Fritz Plasser,et al.  Global Political Campaigning: A Worldwide Analysis of Campaign Professionals and Their Practices , 2002 .

[28]  Kevin M. Wagner,et al.  Tweeting to Power: The Social Media Revolution in American Politics , 2013 .