Process Engineering for the Alliance Partners

A pragmatic business process modelling methodology has been developed and demonstrated within BT's Alliance Partners for the efficient design, storage and publication of business processes and procedures. The methodology is based on the use of a proprietary business modelling tool called System Architect/Business Process Re-engineering (SA/BPR) from Popkin Software & Systems Inc, but has also made extensive use of advanced HTML functionality for the publication of the model on company intranets.The objectives of the team were to improve the quality of process design, reduce the time taken to deliver designs, to improve communications between members of the process community and to develop a link with the systems and data areas. This paper describes the history and current status of the methodology, the use of the methodology in BT's Swiss Joint Venture sunrise, and proposes how this might now be used more widely within BT and its Alliance Partners.