Receiving Medical Treatment Plans from a Robot: Evaluations of Presence, Credibility, and Attraction

This paper presents a study investigating perceptions of an agent (human, robot, or A.I. computer program) delivering a treatment plan. Results demonstrate that human, robot, and A.I. physicians were perceived to be credible and attractive. However, the human physician received higher ratings when compared to the machine agents. Results are explained by the higher social presence attributed to the human physician.