Accomplishing ?Just-in-Time? Production

We present an ethnographic study of work in the control room of a manufacturing plant. While work in the plant is oriented towards a very strict production orthodoxy and is to large degrees automated, we find that the overall dependability of the plant is not so much the outcome of careful planning that has gone into the design of the production management system. Rather, it is a situated accomplishment resulting from the work of competent members going about their everyday activities, which are oriented towards and made accountable through the production orthodoxy as opposed to being determined by it.