The changing bases of mutual trust formation in inter-organizational relationships: A dyadic study of university-industry research collaborations

We examine how trust in inter-organizational relationships develops over time. Specifically, we study the moderating effect of relationship maturity with various trust bases in the context of university-industry (UI) research collaborations. Examining trust formation with dyadic data allows us to take into account that partners' perceptions of relationship factors are not independent of each other's actions. We adopt the Actor-Partner Interdependence Model (APIM) for the analysis of data on 98 matched pairs of recent UI research collaborations and find that relationship maturity moderates the associations of reciprocal communication and decision process similarity with trust. The results further indicate that mutual trust formation is also influenced by the other partners' perceptions of relationship factors. The findings suggest UI research partners can develop and maintain a trustful collaboration through reciprocal communication and, in the long term, by converging towards similar decision making processes.

[1]  Peter Ping Li,et al.  Toward a Geocentric Framework of Trust: An Application to Organizational Trust , 2008, Management and Organization Review.

[2]  Jiing-Lih FarhAnne,et al.  The Influence of Relational Demography and Guanxi: The Chinese Case , 1998 .

[3]  Ivonne M. Torres A tale of two theories: Sympathy or competition? , 2007 .

[4]  Bing-Sheng Teng,et al.  The Dynamics of Alliance Conditions in the Alliance Development Process , 2002 .

[5]  C. Fornell,et al.  Evaluating structural equation models with unobservable variables and measurement error. , 1981 .

[6]  Scott B. MacKenzie,et al.  Common method biases in behavioral research: a critical review of the literature and recommended remedies. , 2003, The Journal of applied psychology.

[7]  A. Salter,et al.  Investigating the factors that diminish the barriers to university–industry collaboration , 2009 .

[8]  R. Lewicki,et al.  Developing and Maintaining Trust in Work Relationships , 1996 .

[9]  P. Ring Fragile and Resilient Trust and Their Roles in Economic Exchange , 1996 .

[10]  N. L. Chervany,et al.  Initial Trust Formation in New Organizational Relationships , 1998 .

[11]  A. Salter,et al.  Searching high and low: what types of firms use universities as a source of innovation? , 2004 .

[12]  S. Hunt,et al.  The Commitment-Trust Theory of Relationship Marketing , 1994 .

[13]  D. Ferrin,et al.  Trust in leadership: meta-analytic findings and implications for research and practice. , 2002, The Journal of applied psychology.

[14]  Robert E. Spekman,et al.  Characteristics of partnership success: Partnership attributes, communication behavior, and conflict resolution techniques , 1994 .

[15]  Ludwig Bstieler,et al.  Developing trust in vertical product development partnerships: A comparison of South Korea and Austria , 2008 .

[16]  Akbar Zaheer,et al.  Time Scales and Organizational Theory , 1999 .

[17]  N. Gillespie,et al.  Unravelling the complexities of trust and culture , 2010 .

[18]  U. Schmoch,et al.  Science-based technologies: university-industry interactions in four fields , 1998 .

[19]  K. Blois Trust in Business to Business Relationships: An Evaluation of its Status , 1999 .

[20]  F. Dwyer,et al.  Developing Buyer-Seller Relationships , 1987 .

[21]  C. Sorensen,et al.  Success and Education in South Korea , 1994, Comparative Education Review.

[22]  Todd Saxton,et al.  The Effects of Partner and Relationship Characteristics On Alliance Outcomes , 1997 .

[23]  Daniel Z. Levin,et al.  The Strength of Weak Ties You Can Trust: The Mediating Role of Trust in Effective Knowledge Transfer , 2004, Manag. Sci..

[24]  Rob Cross,et al.  Perceived trustworthiness of knowledge sources: the moderating impact of relationship length. , 2004, The Journal of applied psychology.

[25]  Bart S. Vanneste,et al.  Trust Over Time in Exchange Relationships: Meta-Analysis and Theory , 2013 .

[26]  Bart S. Vanneste,et al.  Trust Over Time in Exchange Relationships: Meta-Analysis and Theory , 2013 .

[27]  J. H. Davis,et al.  An Integrative Model of Organizational Trust: Past, Present, and Future , 2007 .

[28]  Marshall Scott Poole,et al.  Alternative Approaches for Studying Organizational Change , 2005 .

[29]  Roderick M. Kramer,et al.  Swift trust and temporary groups. , 1996 .

[30]  Karen S. Cook,et al.  A cross-level process theory of trust development in interorganizational relationships , 2013 .

[31]  Steven S. Lui,et al.  Coercive strategy in interfirm cooperation: Mediating roles of interpersonal and interorganizational trust , 2006 .

[32]  Colin Camerer,et al.  Not So Different After All: A Cross-Discipline View Of Trust , 1998 .

[33]  P. Ring,et al.  Developmental Processes of Cooperative Interorganizational Relationships , 1994 .

[34]  Francis J. Yammarino,et al.  Dyads in Organizational Research: Conceptual Issues and Multilevel Analyses , 2011 .

[35]  Ludwig Bstieler,et al.  Trust Formation in University-industry Collaborations in the US Biotechnology Industry , 2012 .

[36]  I. R. Pashby,et al.  Effective University - Industry Interaction: A Multi-case Evaluation of Collaborative R&D Projects , 2002 .

[37]  Michael E. Holmes,et al.  Organizational Change and Innovation Processes: Theory and Methods for Research , 2000 .

[38]  C. M. Riordan,et al.  A Review and Examination of Demographic Similarity Measures Used to Assess Relational Demography Within Groups , 2008 .

[39]  Henry Etzkowitz,et al.  Pathways to the entrepreneurial university: towards a global convergence , 2008 .

[40]  Jeffrey C. Kohles,et al.  It takes two to tango: An interdependence analysis of the spiraling of perceived trustworthiness and cooperation in interpersonal and intergroup relationships , 2008 .

[41]  Lyman W. Porter,et al.  When Both Similarities and Dissimilarities Matter: Extending the Concept of Relational Demography , 2002 .

[42]  D. Whetten What Constitutes a Theoretical Contribution , 1989 .

[43]  M. Hogg,et al.  Social Identity and Self-Categorization Processes in Organizational Contexts , 2000 .

[44]  Robert J. Fisher,et al.  Enhancing Communication Between Marketing and Engineering , 1997 .

[45]  John Paul Macduffie,et al.  Inter-organizational trust and the dynamics of distrust , 2011 .

[46]  P. David,et al.  Toward a new economics of science , 1994 .

[47]  Ludwig Bstieler,et al.  Bridging the cultural divide: Trust formation in university-industry research collaborations in the US, Japan, and South Korea , 2014 .

[48]  H. Ibarra Homophily and differential returns: Sex differences in network structure and access in an advertising firm. , 1992 .

[49]  Shankar Ganesan Determinants of Long-Term Orientation in Buyer-Seller Relationships , 1994 .

[50]  L. Poppo Origins of inter-organizational trust: a review and query for further research , 2013 .

[51]  Barton A. Weitz,et al.  Determinants of Continuity in Conventional Industrial Channel Dyads , 1989 .

[52]  Daniel J. McAllister Affect- and Cognition-Based Trust as Foundations for Interpersonal Cooperation in Organizations , 1995 .

[53]  S. Sengupta,et al.  Organizing Successful Co-Marketing Alliances , 1993 .

[54]  D. A. Kenny,et al.  Dyadic Data Analysis , 2006 .