The social uses of Internet in Mexico: A case study

Abstract The telecommunication sector is creating and developing new uses for information and communications technologies. In a context of services, it has become important to take into account the diversity of potential uses of telecommunication technology. The purpose of this paper is to understand how are the users built up in the case of Internet in Mexico in the frame of social diversity and the construction of a democracy. The focus will be: 1. To analyse the main economic and political actors that are defining the social uses of Internet in Mexico. 2. To describe the main services that Internet is providing to users. 3. To select a small sample of users in Mexico in order to apply them a questionnaire that could let us know the new patterns of behaviour and emergence of new practices. Are these services responding to social demands in order to increase the plurality of voices and freedom of expression?