Effective Problem Solving

I. PRESCRIPTIVE PRINCIPLES. 1. Descriptive and Prescriptive Principles. II. INTIMATE ENGAGEMENT. 2. The Principle of Intimate Engagement. 3. Externalize: The Intimate Engagement of Mathematical and Logical Puzzles. 4. Visualize: The Problem of Comprehension. 5. Visualize: Committing Information to Memory. Exercises for Intimate Engagement. III. SPECIAL FEATURES. 6. Special Features of the Problem Space. 7. Go to the Extremes. 8. Simplify the Problem. Exercises for Special Features. IV. LATERAL THINKING. 9. Don't Be Blind. 10. Facilitate Flexibility. Exercises for Lateral Thinking. V. INTERPERSONAL PROBLEM SOLVING. 11. The Problem-Solving Stance. 12. Right Speech: How to Give Criticism. 13. Solving Other People's Problems: Let It Happen. Exercises for Interpersonal Problem Solving. VI. OVERVIEW. 14. Summary and Conclusions. Appendices. References. Index.