On two roles decision support systems can play in negotiations

Abstract This paper focuses on the role of the computer system in group decision-making. Two systems used in solving negotiating problems and three procedures which can be utilized to develop group decision support systems are analysed and a unified approach for the analysis is presented. The systems and procedures are based on multicriteria decision analysis and use mathematical programming models. They can play different roles: systems intervention in the negotiating process can be used merely to facilitate the process, or the system can actively mediate negotiations; both roles are discussed here.

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