Human Factors Challenges in Automated Human-Machine Systems

Automation provides great benefits in operating human-machine systems. However, automation design with poor consideration of human abilities and limitations can pose novel challenges for human operators. In contrast, limited skills and/or information processing abilities of human operators may lead to conflict with automation, which may result in system disruption, accidents, and injuries. To address these human-automation interaction issues, the present study aims to propose a framework for designing human-machine systems using human factors concepts in which the human is involved as a part of the system designing and evaluation process. The framework aims to center the design around the human, thus making it “human-centered design” as well as to promote the human operators' abilities. The findings of this research have significant implications for the understanding of human-automation functional allocation using the information processing approach and they provide insights for the future development of automated human-machine systems.

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