Estimating Quality-Affecting Risks in Software Projects

Regardless how much effort we make for the success of software projects, many software projects have very high failure rates and risks during their life. In addition to technical risks, the projects normally suffer from risks caused by management practices and conflicts of interests. Risk is not always avoidable, but it is controllable. The aim of this paper is to improve quality of software projects of the participating companies while estimating the quality–affecting risks in IT software projects. The results showed that there were 40 common risks in software projects of IT companies in Palestine. The amount of technical and non-technical difficulties was very large. Our data showed, once again, that most of the risks were very important. The study has been conducted on a group of managers to improve the probability of project success

[1]  Mário M. Caldeira,et al.  Understanding the adoption and use of information systems/information technology in small and medium-sized manufacturing enterprises : a study in Portuguese industry , 1998 .

[2]  Tawfik Jelassi,et al.  Strategic information systems: a European perspective , 1994 .

[3]  Richard T. Watson,et al.  Key issues in information systems management: An international perspective , 1991, Inf. Manag..

[4]  Albert L. Lederer,et al.  The impact of organizational commitment, senior management involvement, and team involvement on strategic information systems planning , 2002, Inf. Manag..

[5]  R. Coase.  The Nature of the Firm , 1937 .

[6]  Fahim Arif,et al.  Analyzing effects of multi agent's technology towards software quality assurance and quality engineering , 2010, 2010 International Conference on Information and Emerging Technologies.

[7]  G. Kearns.  The effect of top management support of SISP on strategic is management : insights from the US electric power industry , 2006 .

[8]  Albert L. Lederer,et al.  The Implementation of Strategic Information Systems Planning Methodologies , 1988, MIS Q..

[9]  Rajiv Sabherwal,et al.  Alignment Between Business and IS Strategies: A Study of Prospectors, Analyzers, and Defenders , 2001, Inf. Syst. Res..

[10]  Keshnee Padayachee,et al.  An interpretive study of software risk management perspectives , 2002 .

[11]  Per Runeson,et al.  Software quality assurance-concepts and misconceptions , 1998, Proceedings. 24th EUROMICRO Conference (Cat. No.98EX204).

[12]  Yasunari Takagi,et al.  On estimating testing effort needed to assure field quality in software development , 2002, 13th International Symposium on Software Reliability Engineering, 2002. Proceedings..

[13]  Anandhi S. Bharadwaj,et al.  A Resource-Based Perspective on Information Technology Capability and Firm Performance: An Empirical Investigation , 2000, MIS Q..

[14]  Peter Kaiser,et al.  An industrial case study of implementing software risk management , 2001, ESEC/FSE-9.

[15]  Albert L. Lederer,et al.  Rapid business and IT change: drivers for strategic information systems planning? , 2008, Eur. J. Inf. Syst..

[16]  Varun Grover,et al.  Profiles of Strategic Information Systems Planning , 1999, Inf. Syst. Res..

[17]  Thompson S. H. Teo,et al.  Leveraging IT resources and capabilities at the housing and development board , 2003, J. Strateg. Inf. Syst..

[18]  Changli Sun.  Software documents quality measurement- a fuzzy approach , 2010, 2010 IEEE International Conference on Information Theory and Information Security.

[19]  H. Demsetz.  The Theory of the Firm Revisited , 1988 .

[20]  A. Rangaswamy,et al.  Technological Opportunism and Radical Technology Adoption: An Application to E-Business , 2002 .

[21]  Peter G. W. Keen,et al.  Information Technology and the Management Difference: A Fusion Map , 1993, IBM Syst. J..

[22]  Robert W. Zmud,et al.  International Conference on Information Systems ( ICIS ) December 1999 IT Capabilities : Theoretical Perspectives and Empirical Operationalization , 2017 .

[23]  William R. King,et al.  CREATING A STRATEGIC CAPABILITIES ARCHITECTURE , 1995 .

[24]  Robert E. Dvorak,et al.  Six Principles of High-Performance IT , 1997 .

[25]  Neil F. Doherty,et al.  The relative success of alternative approaches to strategic information systems planning: an empirical analysis , 1999, J. Strateg. Inf. Syst..

[26]  Moshe Zviran,et al.  A contingency model for estimating success of strategic information systems planning , 2010, Inf. Manag..

[27]  M. Wade,et al.  Review: the resource-based view and information systems research: review, extension, and suggestions for future research , 2004 .

[28]  Welf Löwe,et al.  Software Quality Prediction Models Compared , 2010, 2010 10th International Conference on Quality Software.

[29]  J. Barney.  Firm Resources and Sustained Competitive Advantage , 1991 .

[30]  Albert L. Lederer,et al.  Toward a theory of strategic information systems planning , 1996, J. Strateg. Inf. Syst..

[31]  William L. Fuerst,et al.  Information technology and sustained competitive advantage: a resource-based analysis , 1995 .

[32]  Albert H. Segars,et al.  Strategic Information Systems Planning Success: An Investigation of the Construct and Its Measurement , 1998, MIS Q..

[33]  Gurpreet Dhillon,et al.  Are we really competent?: Assessing organizational ability in delivering IT benefits , 2010, Bus. Process. Manag. J..

[34]  Varun Grover,et al.  Strategic Information Systems Revisited: A Study in Sustainability and Performance , 1994, MIS Q..

[35]  Roger Pressman,et al.  Software Engineering: A Practitioner's Approach, 7Th Edition , 2009 .

[36]  Dale Goodhue,et al.  Develop Long-Term Competitiveness through IT Assets , 1996 .

[37]  R. Grant.  Chapter 8 – Prospering in Dynamically-Competitive Environments: Organizational Capability as Knowledge Integration , 1999 .

[38]  David F. Feeny,et al.  Understanding the CEO/CIO Relationship , 1992, MIS Q..

[39]  M. Norzaidi.  The Effect of Strategic Alignment on Strategic Information System Planning (SISP) Success: An Exploratory Study in Public Universities in Malaysia , 2009 .

[40]  Jongmoon Baik,et al.  Six Sigma Approach in Software Quality Improvement , 2006, Fourth International Conference on Software Engineering Research, Management and Applications (SERA'06).

[41]  J. Ward,et al.  Strategic Planning for Information Systems , 1990 .

[42]  Ephraim R. McLean,et al.  Information Systems Success: The Quest for the Dependent Variable , 1992, Inf. Syst. Res..

[43]  John M. Ward,et al.  Beyond strategic information systems: towards an IS capability , 2004, J. Strateg. Inf. Syst..

[44]  Joey F. George,et al.  Modern Systems Analysis and Design (4th Edition) , 2004 .

[45]  T. C. Powell,et al.  Information technology as competitive advantage: the role of human , 1997 .

[46]  Beizhan Wang,et al.  Estimation of software projects effort based on function point , 2009, 2009 4th International Conference on Computer Science & Education.

[47]  Guy G. Gable,et al.  Strategic information systems research: An archival analysis , 2010, J. Strateg. Inf. Syst..

[48]  Taghi M. Khoshgoftaar,et al.  Predictive Modeling Techniques of Software Quality from Software Measures , 1992, IEEE Trans. Software Eng..

[49]  Ron S. Kenett,et al.  Process Improvement and CMMI for Systems and Software , 2010 .

[50]  D. Huljenic,et al.  Implementation of the Software Quality Ranks method in the legacy product development environment , 2009, 2009 10th International Conference on Telecommunications.

[51]  Changjun Hu,et al.  An Architectural Quality Assessment for Domain-Specific Software , 2008, 2008 International Conference on Computer Science and Software Engineering.

[52]  Claudio U. Ciborra,et al.  The grassroots of IT and strategy , 1994 .

[53]  Junhua Hu,et al.  IT capability as moderator between IT investment and firm performance , 2008 .