Organizational Information Systems : Extending Organizational Cognition through Design of Intelligent Artefacts

The question of investigation is, What can intelligent artifacts mean to a command system? By means of a theoretical synthesis of previous works, the present work starts with an epistemological discussion focused on systems thinking. With the organization in focus, an extrospective approach is taken in which a global discussion results in some implications for the organizational system design. This system is considered as a sociotechnological system; consequently, the nature of systems (i.e., complexity) and the nature of human beings (i.e., parts of the systems and who are to be served by the artifacts) are discussed. The result argues that intelligent artifacts can extend the intelligent behavior of organizations. Examples of computer system architecture and software architecture are given.