Data Quality Management Past, Present, and Future: Towards a Management System for Data

This chapter provides a prospective look at the “big research issues” in data quality. It is based on 25 years experience, most as a practitioner; early work with a terrific team of researchers and business people at Bell Labs and ATT constant reflection on the meanings and methods of quality, the strange and wondrous properties of data, the importance of data and data quality in markets and companies, and the underlying reasons that some enterprises make rapid progress and others fall flat; and interactions with most of the leading companies, practitioners, and researchers.

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