Please feel free to intervene: A longitudinal analysis of the consequences of bystander behavioral expectations.

Bias incidentsin the workplace cancreatea pattern of behaviorthat damages organizationalclimate not only for victims but also bystanders who witness these incidents. Using incivility and threat ridigity research as a guiding framework, we explore the mitigating potential of bystander intervention on the relationship between bias incidents and witnesses ’ perceived workplace climate and intention to leave. We developed andtestedamoderatedmediationmodelusingtime-laggedordinaryleastsquares(OLS)regressionwithdatafromorganizationalclimatesurveysadministeredannuallyfrom2014to2017.Resultscon fi rmed that bias incidents increase turnover intentions through their negative effect on workplace climate. More importantly, the expectation that faculty colleagues will intervene if a bias incident occurs mitigates the negative impact of bias incidents on workplace climate. Our fi ndings suggest that raising awareness about bias incidents, encouraging colleagues to intervene when bias incidents occur, and, most critically, fostering a culture in whichintervention is expectedhave great potential for improvingworkplace climate andreducing employee turnover. This is the fi rst research study that provides empirical evidence of the potential for bystander intervention expectations to mitigate the negative effect of bias incidents on workplace climate.

[1]  Katie M. Edwards,et al.  Community Actionists: Understanding Adult Bystanders to Sexual and Domestic Violence Prevention in Communities. , 2020, Psychology of violence.

[2]  Jaclyn M. Jensen,et al.  A Policy Capturing Investigation of Bystander Decisions to Intervene against Workplace Incivility , 2020 .

[3]  K. West Testing Hypersensitive Responses: Ethnic Minorities Are Not More Sensitive to Microaggressions, They Just Experience Them More Frequently , 2019, Personality & social psychology bulletin.

[4]  Christine M. Shea,et al.  Interactive theater: an effective tool to reduce gender bias in faculty searches , 2019, Equality, Diversity and Inclusion: An International Journal.

[5]  D. W. Sue,et al.  Disarming racial microaggressions: Microintervention strategies for targets, White allies, and bystanders. , 2019, The American psychologist.

[6]  J. Dawson,et al.  Witnessing Workplace Bullying and Employee Well-Being: A Two-Wave Field Study , 2019, Journal of occupational health psychology.

[7]  Donald H. Kluemper,et al.  Is incivility really tit-for-tat? Experienced and instigated incivility in dyadic relationships , 2018, Academy of Management Proceedings.

[8]  Christine M. Shea,et al.  Recognizing and Intervening in Bias Incidents in the Academic Workplace: A Self-Categorization Theory Perspective , 2018 .

[9]  C. Dweck,et al.  What Happens After Prejudice Is Confronted in the Workplace? How Mindsets Affect Minorities’ and Women’s Outlook on Future Social Relations , 2018, The Journal of applied psychology.

[10]  Chase E. Thiel,et al.  Let’s Look at This Another Way: How Supervisors Can Help Subordinates Manage the Threat of Relationship Conflict , 2018 .

[11]  L. Cortina,et al.  Witnessing wrongdoing: the effects of observer power on incivility intervention in the workplace , 2017 .

[12]  C. Gidycz,et al.  Measuring Bystander Behavior in the Context of Sexual Violence Prevention: Lessons Learned and New Directions , 2017, Journal of interpersonal violence.

[13]  L. Cortina,et al.  Researching Rudeness: The Past, Present, and Future of the Science of Incivility , 2017 .

[14]  Afzalur Rahim,et al.  A model of workplace incivility, job burnout, turnover intentions, and job performance , 2016 .

[15]  Allison S. Gabriel,et al.  Who strikes back? A daily investigation of when and why incivility begets incivility. , 2016, The Journal of applied psychology.

[16]  Christine L. Porath,et al.  How incivility hijacks performance , 2015 .

[17]  Corey E. Flanders Bisexual Health: A Daily Diary Analysis of Stress and Anxiety , 2015 .

[18]  Derek R. Avery,et al.  Diversity Climate in Organizations: Current Wisdom and Domains of Uncertainty , 2015 .

[19]  Christine L. Jackson,et al.  Be Fair, Your Employees Are Watching: A Relational Response Model of External Third-Party Justice , 2015 .

[20]  John C. Blanchar,et al.  Do You Say Something When It's Your Boss? The Role of Perpetrator Power in Prejudice Confrontation , 2014 .

[21]  Amy L. Brown,et al.  College Students as Helpful Bystanders Against Sexual Violence , 2014 .

[22]  N. O'connor,et al.  Relationship of Workplace Incivility, Stress, and Burnout on Nurses’ Turnover Intentions and Psychological Empowerment , 2013, The Journal of nursing administration.

[23]  L. Cortina,et al.  Selective Incivility as Modern Discrimination in Organizations , 2013 .

[24]  M. Sandy Hershcovis,et al.  Integrating workplace aggression research: Relational, contextual, and method considerations , 2013 .

[25]  L. Cortina,et al.  Derogation, Discrimination, and (Dis)Satisfaction With Jobs in Science , 2013 .

[26]  Christine M. Pearson,et al.  Emotional and Behavioral Responses to Workplace Incivility and the Impact of Hierarchical Status , 2012 .

[27]  M. B. Nielsen,et al.  Outcomes of exposure to workplace bullying: A meta-analytic review , 2012 .

[28]  L. Cortina,et al.  Selective Incivility: Gender, Race, and the Discriminatory Workplace , 2012 .

[29]  Eve Fine,et al.  Promoting Institutional Change Through Bias Literacy. , 2012, Journal of diversity in higher education.

[30]  M. Heene,et al.  The bystander-effect: a meta-analytic review on bystander intervention in dangerous and non-dangerous emergencies. , 2011, Psychological bulletin.

[31]  Cheryl L. Maranto,et al.  The antecedents of a ‘chilly climate’ for women faculty in higher education , 2011 .

[32]  George Hill,et al.  Diversifying the Faculty , 2010 .

[33]  J. Stockard,et al.  Is the Academic Climate Chilly? The Views of Women Academic Chemists. , 2010 .

[34]  B. Schneider,et al.  Organizational climate and culture. , 2009, Annual review of psychology.

[35]  M. Moynihan,et al.  Reducing Sexual Violence on Campus: The Role of Student Leaders as Empowered Bystanders , 2009 .

[36]  Leslie A. DeChurch,et al.  Information sharing and team performance: a meta-analysis. , 2009, The Journal of applied psychology.

[37]  L. Ashburn-Nardo,et al.  The Confronting Prejudiced Responses (CPR) Model: Applying CPR in Organizations , 2008 .

[38]  Jia Wang,et al.  Integrative Literature Review: Workplace Incivility: Impacts on Individual and Organizational Performance , 2008 .

[39]  Darren C. Treadway,et al.  The occurrence of bullying in global organizations: A model and issues associated with social/emotional contagion , 2007 .

[40]  J. Rounds,et al.  The Experiences of Bystanders of Workplace Ethnic Harassment , 2007 .

[41]  Kathi Miner-Rubino,et al.  Beyond targets: consequences of vicarious exposure to misogyny at work. , 2007, The Journal of applied psychology.

[42]  Victoria L. Banyard,et al.  Sexual Violence Prevention through Bystander Education: An Experimental Evaluation. , 2007 .

[43]  Jason D. Shaw,et al.  The social context of undermining behavior at work , 2006 .

[44]  Louis A. Penner,et al.  The Social Psychology of Prosocial Behavior , 2006 .

[45]  Fritz Drasgow,et al.  The effects of sexual harassment on turnover in the military: time-dependent modeling. , 2005, The Journal of applied psychology.

[46]  A. O'Leary-Kelly,et al.  To Act or not to Act: The Dilemma Faced by Sexual Harassment Observers , 2005 .

[47]  Christine M. Pearson,et al.  On the nature, consequences and remedies of workplace incivility: No time for “nice”? Think again , 2005 .

[48]  L. Cortina,et al.  Working in a context of hostility toward women: implications for employees' well-being. , 2004, Journal of occupational health psychology.

[49]  Kathleen Kane,et al.  Accounting for Differences in Norms of Respect , 2004 .

[50]  Louise August,et al.  Culture, Climate, and Contribution: Career Satisfaction Among Female Faculty , 2004 .

[51]  Dorothy L. Espelage,et al.  Introduction: A Social-Ecological Framework of Bullying Among Youth. , 2004 .

[52]  C. Turner,et al.  Women of Color in Academe: Living with Multiple Marginality , 2002 .

[53]  Louis A. Penner,et al.  The causes of organizational citizenship behavior: a motivational analysis. , 2001, The Journal of applied psychology.

[54]  Lynne Andersson,et al.  When Workers Flout Convention: A Study of Workplace Incivility , 2001 .

[55]  M. Vartia Consequences of workplace bullying with respect to the well-being of its targets and the observers of bullying. , 2001, Scandinavian journal of work, environment & health.

[56]  L. Hagedorn Conceptualizing Faculty Job Satisfaction: Components, Theories, and Outcomes. , 2000 .

[57]  Christine M. Pearson,et al.  Tit for Tat? The Spiraling Effect of Incivility in the Workplace , 1999 .

[58]  A. Edmondson Psychological Safety and Learning Behavior in Work Teams , 1999 .

[59]  Theresa M. Glomb,et al.  Structural equation models of sexual harassment: longitudinal explorations and cross-sectional generalizations. , 1999, The Journal of applied psychology.

[60]  J. Creswell,et al.  Exploring underrepresentation the case of faculty of color in the midwest , 1999 .

[61]  S. Einarsen The nature and causes of bullying at work , 1999 .

[62]  William H. Glick,et al.  Common Methods Bias: Does Common Methods Variance Really Bias Results? , 1998 .

[63]  C. R. Evans,et al.  Group Cohesion and Performance , 1991 .

[64]  Deborah L. Gladstein,et al.  Group Decision Making Under Threat: The Tycoon Game , 1985 .

[65]  Barry M. Staw,et al.  Threat-rigidity effects in organizational behavior: A multilevel analysis. , 1981 .

[66]  B. Latané,et al.  The Unresponsive Bystander: Why Doesn't He Help? , 1972 .

[67]  Bibb Latané,et al.  A lady in distress: Inhibiting effects of friends and strangers on bystander intervention ☆ , 1969 .

[68]  K. Heil Please! , 1924, The Hospital and Health Review.

[69]  Mark A. Bonn,et al.  The relationship between customer incivility, restaurant frontline service employee burnout and turnover intention , 2016 .

[70]  R. Warner,et al.  How do we know if it works? Measuring outcomes in bystander-focused abuse prevention on campuses , 2014 .

[71]  Michael T. Sliter,et al.  The employee as a punching bag: The effect of multiple sources of incivility on employee withdrawal behavior and sales performance , 2012 .

[72]  Christine M. Pearson,et al.  The cost of bad behavior. , 2010 .

[73]  L. Cortina,et al.  Personal and workgroup incivility: impact on work and health outcomes. , 2008, The Journal of applied psychology.

[74]  Adam W. Meade,et al.  Assessing Common Methods Bias in Organizational Research , 2007 .

[75]  J. Dovidio,et al.  Prosocial behavior: multilevel perspectives. , 2005, Annual review of psychology.

[76]  Clark McCauley,et al.  Stereotyping: From prejudice to prediction. , 1980 .

[77]  R. Sitgreaves Psychometric theory (2nd ed.). , 1979 .